Overnight Safety & Security Supervisor

CoralTree Hospitality Group; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 3,031,000 - 3,857,000; Full time

Benefits offered by this job

Group medical, dental, vision

401(k) with company match

Complimentary team member meals

Complimentary room nights at CoralTree

Employee assistance program

Paid time off

Job summary

Pier Sixty-Six Resort, part of Coral Tree Hospitality Group, seeks an Overnight Safety & Security Supervisor in Fort Lauderdale to lead security operations and uphold luxury guest service standards.

Reporting to the Director of Security, you will manage security officers, enforce policies, conduct rounds, and ensure incident reporting accuracy in a premier resort setting.

Qualifications

• Experience in luxury resort security preferred.
• Ability to manage multiple tasks in a changing environment.
• Strong decision-making and incident response skills.
• English communication required; second language a plus.
• First Aid and CPR certifications preferred.
• Willing to work flexible schedules including holidays and weekends.
• Proficient with MS Office and hotel security systems.

Responsibilities

• Conduct pre-shift briefings.
• Delegate duties and ensure compliance.
• Interact with management and officers professionally.
• Monitor CCTV and conduct rounds.
• Complete security activity logs and incident reports.
• Defuse threats or violence and escort suspicious persons.
• Train new hires on policies.
• Perform other duties as assigned.

Skills

Professional demeanor

Multitasking

Decision making

English skills

First Aid/CPR optional

Education

High school diploma

Tools

MS Shift

Key Watcher

SALTO

Microsoft Office (Word, Excel, Outlook)

Job description

Overview

South Florida’s beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale.. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Overnight Safety & Security Supervisor to join our Pier Sixty-Six Resort team!

Reporting to the Director of Security, you will manage and provide the highest degree of professional and courteous service ensuring the safety and security of all guests, members, associates, and visitors, while overseeing the assets of the resort. The Security Supervisor will ensure that all security officers are performing at an elevated level and will coach and counsel them as needed. He/she will continuously evaluate policies and procedures to ensure the best interest of the resort is being met.

Responsibilities

• Conduct pre-shift briefings.
• Delegate duties and ensure proper compliance.
• Select alternative courses of action quickly and accurately.
• Interact with management and officers in a professional manner, making constructive suggestions.
• Interact with local authorities and inform them effectively of all needs and answer pertinent questions confidently and accurately.
• Always comply with standards and regulations to encourage safe and efficient resort operation.
• Adhere to office policies set forth by security management.
• Assist all other areas of the resort as needed if the immediate and superseding security function is not compromised.
• Maintain continual surveillance of resort areas, bordering property, and CCTV systems.
• Complete security activity logs, documenting all activity during shift.
• Respond to all incidents in a timely manner.
• Ensure all incident reports are completed accurately.
• Defuse any incidents of threats or violence within the resort.
• Check all packages and purses of associates exiting via the staff entrance/exit or entering the parking areas.
• Maintain awareness of all suspicious persons and escort them off the property if warranted. Check and record identification of suspicious persons.
• Conduct rounds throughout the resort, paying attention to unsecure areas. All discrepancies must be documented.
• Knowledge of the resort's computerized locking system.
• Receive and process all lost and found items as per procedures established.
• Train new hires on company/department policies and procedures.
• Perform any other reasonable duties as assigned by management

Qualifications

• Professional demeanor appropriate for a luxury environment.
• Proven ability to handle a multitude of tasks in an ever-changing environment.
• Analyze information from several sources and make rapid accurate decisions based on the information gathered.
• First Aid and CPR certifications preferred.
• Knowledge of MS Shift, Key Watcher, SALTO is a plus.
• At least 1 year of progressive experience in a luxury resort or equivalent.
• Able to communicate in the English language. Second language is a plus.
• Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
• High school diploma.
• Ability to work in different weather condition
• Ability to walk, stand for prolonged amount of time

As a valued member of the Coral Tree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at Coral Tree Hospitality managed properties