Overnight Residential Concierge (Friday and Saturday)

Related Companies; Boston (MA); On-site; Part time

Job summary

An established industry player is seeking a dedicated Concierge to enhance the luxury living experience in Boston. This role involves creating an exceptional environment and ensuring top-notch hospitality services. You will be the first point of contact for residents and guests, showcasing your strong communication skills and attention to detail. The position offers a unique opportunity to work in a dynamic team focused on excellence in service. If you are passionate about hospitality and thrive in a fast-paced environment, this is the perfect chance to join a company that values growth and employee engagement.

Qualifications

• 1-2 years of experience in hospitality or service industries required.
• Strong communication skills are essential for this role.

Responsibilities

• Create a luxury environment and exceed expectations in hospitality services.
• Communicate resident concerns to property management effectively.

Skills

Communication Skills

Customer Service

Hospitality Experience

Problem Solving

Tools

Microsoft Outlook

Yardi

Job description

Responsibilities

Related’s Luxury Building, located in Boston, is seeking a Concierge to join their team. Responsibilities include:

• Creating a luxury environment and exceeding expectations in all hospitality services
• Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner
• Respect the privacy, time and resources of each resident
• Communicate resident concerns to property management and Related’s Corporate Office
• Monitor security systems and cameras, conduct inspections of the property and report any incidents or damages
• Maintain accurate records of incoming and outgoing packages and deliveries
• Maintain accurate and complete shift notes and “pass-on” logs to ensure successful communication through shift changes

Schedule:
Friday and Saturday: 11pm-7:30am

Compensation:
$19.00 - $20.00 / Hour

Qualifications

• 1-2 years’ experience in the hotel, hospitality, and service industries
• Strong oral and written communication skills
• Proficient computer knowledge including Microsoft Outlook and Yardi
• Must be able to work 8 hour shifts on their feet
• Must be able to lift up to 50lbs
• May be required to work nights, weekends and overtime

Overview

Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.

At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.

Related is an Equal Opportunity Employer

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