Overnight QA Supervisor

Kelly Services; Lancaster (SC); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Annual bonus opportunity

Job summary

Kelly Services seeks a Quality Assurance Supervisor for 3rd shift in Lancaster, SC, leading an overnight QA team. The role oversees QA personnel, ensures cGMP compliance, and supports manufacturing operations while driving continuous improvement.

The ideal candidate has 4–5+ years in FDA-regulated environments, strong leadership, and hands-on quality systems experience. Salary is $75,000–$85,000 with an annual bonus opportunity.

Qualifications

• Associate’s or Bachelor’s degree in a science-related field preferred.
• 4–5+ years of experience in an FDA-regulated manufacturing or production environment.
• At least 3 years of Quality Assurance experience.

Responsibilities

• Supervise, coach, and develop Quality Assurance personnel on 3rd shift.
• Provide QA oversight for manufacturing, packaging, and warehouse operations.
• Review batch records, production documentation, and quality records for accuracy and compliance.
• Lead investigations involving deviations, non-conformances, and quality events; drive CAPA.
• Partner with Manufacturing, Quality Control, and cross-functional teams to resolve issues.
• Ensure compliance with FDA regulations, cGMP, SOPs, and company standards.
• Support internal audits, regulatory inspections, and inspection readiness.
• Train employees on GMP requirements and quality systems.
• Monitor quality metrics and drive continuous improvement.

Skills

Leadership

Quality assurance

Communication

Problem solving

Education

Associate’s or Bachelor’s degree in a science-related field

Tools

Batch record review

CAPA investigations

Lean Manufacturing

ISO standards

Job description

Quality Assurance Supervisor – 3rd Shift

Location: Lancaster, SC
Shift: Sunday – Thursday | 11:15 PM – 7:15 AM
Training: Initial training will be completed on 1st Shift
Salary: $75,000–$85,000 + Annual Bonus Opportunity

We are seeking a Quality Assurance Supervisor to lead our overnight QA team in a fast-paced, FDA-regulated manufacturing environment. This role is responsible for overseeing Quality Assurance personnel, ensuring compliance with cGMP and company quality standards, supporting manufacturing operations, and driving continuous improvement initiatives. We're looking for a hands‑on leader who can coach and develop employees while maintaining a strong culture of quality and accountability.

What You’ll Do

• Supervise, coach, and develop Quality Assurance personnel on 3rd shift.
  
• Provide QA oversight for manufacturing, packaging, and warehouse operations.
  
• Review batch records, production documentation, and quality records for accuracy and compliance.
  
• Lead investigations involving deviations, non‑conformances, and quality events while driving effective CAPA implementation.
  
• Partner with Manufacturing, Quality Control, and cross‑functional teams to resolve quality issues and improve processes.
  
• Ensure compliance with FDA regulations, cGMP requirements, SOPs, and company quality standards.
  
• Support internal audits, regulatory inspections, and inspection readiness activities.
  
• Train employees on GMP requirements, quality systems, and standard operating procedures.
  
• Monitor quality metrics and champion continuous improvement initiatives throughout the department.

Required Qualifications

• Associate’s or Bachelor’s degree in a science‑related field preferred.
  
• 4–5+ years of experience in an FDA-regulated manufacturing or production environment.
  
• At least 3 years of Quality Assurance experience.
  
• Experience with:
  
  • FDA and cGMP regulations
    
  • SOPs
    
  • Batch record review
    
  • Deviations and non‑conformances
    
  • ISO standards
    
  • Lean Manufacturing principles
    
  • Dietary supplement manufacturing (preferred)
    
• Proven leadership experience managing teams, including:
  
  • Coaching and mentoring employees
    
  • Holding team members accountable
    
  • Managing difficult conversations
    
  • Conflict resolution
    
  • Ensuring policy compliance
    
• Strong communication, organizational, and problem‑solving skills.
  
• Passion for continuous improvement and driving positive change within Quality Operations.

Compensation & Benefits

• Salary: $75,000–$85,000, based on experience.
  
• Annual Bonus: Eligible to earn up to 15% of year‑to‑date earnings. While not guaranteed, bonuses are typically paid during Q1 of the following year.