Overnight Part-Time Hotel Front Desk Agent

schultehotelcareers; Westborough (MA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine and Mental Health access

Health Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts

Job summary

Schulte Hospitality Group is seeking a dynamic Night Auditor to join our team in Westborough, MA. This role requires a service-oriented professional to manage nightly accounting, guest check-ins, and ensure the accuracy of charges while delivering a warm hospitality experience.

You will audit the daily guest ledger, handle end-of-day postings, assist with reservations, monitor security, and support front desk operations during nights, weekends, and holidays.

Qualifications

• High School Diploma or GED is required.
• Ability to multitask and communicate effectively.

Responsibilities

• Audit daily guest ledger and post room rates.
• Handle end-of-day accounting and guest folio charges.
• Act as front desk clerk: check-in/out and reservations.
• Make cash drops following cash-handling procedures.
• Maintain Front Desk area and prepare for shifts.
• Monitor hotel security cameras.
• Keep lobby well lit and music at proper volume.
• Work nights, weekends, and holidays.
• Perform other duties as assigned.

Skills

Multi-tasking

Effective communication

Team player

Guest service

Basic accounting

Education

High School Diploma/GED

Job description

Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match, 21 +
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Audits the daily guest ledger
• Handles all end-of-day accounting functions including posting daily room rates and room tax
• Ensures accuracy of all charges to guest folios
• Averages sum of revenues of all accounts receivable from food, room and other departments
• Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
• Make cash drops in accordance with proper cash handling procedures
• Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
• Monitors hotel security camera system
• Ensures that lobby is well maintained, properly lit and with music at proper volume
• Work nights, weekends, and holidays as needed
• Any other duties as assigned

EDUCATION AND EXPERIENCE

• High School Diploma/GED

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to multi-task
• Ability to communicate effectively verbally and in writing
• Team player
• Ability to exceed expectations of guests
• Basic accounting/math skills

• *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

  Schulte Hospitality Group is an Equal Opportunity Employer.