Overnight Member Services & Front Desk Specialist

Crunch Fitness; Pleasant Hills (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Gym membership

Advancement opportunities

Training & development

Employee discounts

Job summary

Crunch Fitness in Pleasant Hills, PA seeks an Overnight Member Services Representative to greet members, handle check-ins, and deliver exceptional service. You will manage inquiries, promote club services, and support daily front desk operations with a friendly, professional demeanor.

Responsibilities include processing payments, coordinating with staff, and helping with events and promotions while maintaining a welcoming environment for guests and members alike.

Qualifications

• High school diploma or GED; minimum age 18.
• Prior customer service or front desk experience preferred.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.
• CPR certification required or ability to obtain.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Check in members and guests per policies.
• Communicate club events, promotions, and announcements.
• Process payments for club amenities and services.
• Support front desk operations and club initiatives.
• Maintain a clean, organized front desk area.
• Assist with club events and promotions as needed.
• Collaborate with team to ensure a positive workplace.

Skills

Customer service

Front desk

Communication

Multitasking

Problem solving

Children experience

Education

High school diploma or equivalent

Tools

Club management software

Job description

Crunch Fitness in Pleasant Hills, PA seeks an Overnight Member Services Representative to greet members, handle check-ins, and deliver exceptional service. You will manage inquiries, promote club services, and support daily front desk operations with a friendly, professional demeanor.

Responsibilities include processing payments, coordinating with staff, and helping with events and promotions while maintaining a welcoming environment for guests and members alike.