Overnight Luxury Housekeeping Manager

Black Desert Resort; Ivins (UT); On-site; USD 58,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

flexible time off

employee dining room

resort discounts

wellness programs

employee hotel stay program

Job summary

Black Desert Resort in Southern Utah is seeking an experienced PM Housekeeping Manager to oversee the overnight housekeeping team 5pm–2am. The role ensures guest rooms and public areas are pristine, stocked, and ready for the following day, with inspections and prompt guest service responses.

Ideal candidates have 2–3 years of supervisory housekeeping experience, knowledge of cleaning techniques, and strong leadership and communication skills.

Qualifications

• 2–3 years of housekeeping supervisory experience in a luxury hotel or resort
• Knowledge of cleaning techniques, chemical handling, and OSHA safety standards
• Proficient in coordinating overnight shift operations and inspections

Responsibilities

• Supervise and support the second shift housekeeping team and overnight team, including guest room attendants, house attendants, and lobby attendants.
• Coordinate nightly cleaning assignments and public area rotations to ensure all guest spaces and common areas are clean, stocked, and secure.
• Respond promptly to late-night guest requests, deliveries, and housekeeping needs.
• Conduct regular inspections of guest rooms, hallways, public restrooms, and service areas to ensure cleanliness and presentation standards.
• Ensure compliance with health and safety regulations, including proper use of PPE and chemical handling.
• Monitor linen usage and coordinate overnight laundry operations.
• Communicate maintenance issues, lost and found items, or safety concerns to appropriate departments.
• Manage employee scheduling, breaks, and shift coverage to ensure full second shift coverage.
• Train and coach second shift and overnight team members to follow resort procedures and hospitality standards.
• Prepare and deliver shift reports and communicate overnight updates to daytime leadership.
• Perform other duties as assigned.

Skills

Strong leadership

Excellent communication

Overnight shift management

Scheduling systems

Bilingual English/Spanish

Tools

Nuvola

Job description

Black Desert Resort in Southern Utah is seeking an experienced PM Housekeeping Manager to oversee the overnight housekeeping team 5pm–2am. The role ensures guest rooms and public areas are pristine, stocked, and ready for the following day, with inspections and prompt guest service responses.

Ideal candidates have 2–3 years of supervisory housekeeping experience, knowledge of cleaning techniques, and strong leadership and communication skills.