Overnight Lead

Meijer; Valparaiso (IN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Career development

Job summary

Meijer is hiring in Valparaiso, Indiana. The role focuses on ensuring excellent customer service, efficient checkout, and a team-oriented environment consistent with Meijer standards.

You will engage customers, help train and coach teammates, and participate in daily operations to maintain product freshness and store performance. The position supports a respectful, inclusive workplace and adherence to safety practices.

Qualifications

• Passion for customer service and total engagement with customers and peers.
• Initiates interactions with customers and colleagues.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Creative thinking to solve problems and improve service.
• Ability to influence others and drive positive results.
• Ability to quickly build rapport and gain customer confidence for repeat business.
• Physical ability to lift, carry, push, pull, bend and twist while handling product.
• Experience executing plans and following through on tasks.
• Commitment to fostering an inclusive environment for all teammates and vendors.

Responsibilities

• Engage peers to provide the best possible shopping experience for customers, including checking out efficiently.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to exceed customer service and sales goals and complete required trainings.
• Support training of new teammates and cross-training to boost productivity.
• Collaborate with leadership on department scheduling to improve engagement and store performance.
• Monitor product freshness by rotation and dating policies.
• Guide the team in food safety standards and safe work practices.
• Lead ordering, receiving, stocking, pricing, and product display where applicable.
• Foster an environment that reflects the Meijer culture, diversity, equity, and inclusion.

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth
  

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.

What You’ll Be Doing

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.
  

What You Bring With You (Qualifications)

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.