Overnight House Attendant – Resort Guest Services

Herschend Family Entertainment Co.; Pigeon Forge (TN); On-site; USD 18,184 - 25,898; Full time

Job summary

Herschend Family Entertainment Co. is seeking a House Attendant for Dollywood's HeartSong Lodge & Resort. This full-time position requires a candidate who delivers exceptional service while maintaining cleanliness throughout the premises.

The ideal candidate will embody a positive attitude, assist in housekeeping duties, and ensure a welcoming environment for guests. Responsibilities include cleaning assigned areas and providing support to the housekeeping team. Applicants must be at least 18 years old, with a preference for basic computer skills.

Qualifications

• Basic computer knowledge preferred.
• Must successfully pass a background check and drug screen.
• Must be able to meet physical demands such as lifting and working in various weather conditions.

Responsibilities

• Clean and maintain all assigned areas including corridors and rooms.
• Assist Room Attendants with linens and supplies.
• Deliver guest requested items and provide assistance.
• Maintain cleanliness of guest corridors and stairways.

Skills

Customer service

Attention to detail

Floor machinery operation

Time management

Education

Must be at least 18 years of age

Tools

Floor buffers

Carpet extractor

Pressure washer

Job description

Herschend Family Entertainment Co. is seeking a House Attendant for Dollywood's HeartSong Lodge & Resort. This full-time position requires a candidate who delivers exceptional service while maintaining cleanliness throughout the premises.

The ideal candidate will embody a positive attitude, assist in housekeeping duties, and ensure a welcoming environment for guests. Responsibilities include cleaning assigned areas and providing support to the housekeeping team. Applicants must be at least 18 years old, with a preference for basic computer skills.