Overnight Hotel Auditor & Guest Experience Champion

Homewood Suites Salt Lake City Draper; Draper (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Voluntary benefits

Life enrichment benefits

Daily pay

Job summary

InnVentures is hiring a Night Auditor for Homewood Suites Salt Lake City Draper. You will supervise the hotel overnight and ensure daily transactions are reconciled, providing guests with a safe, comfortable stay.

The role requires strong attention to detail, excellent communication, and the ability to stand for long hours. You must be okay with weekend and holiday shifts and be comfortable with basic tech to post charges and perform reconciliations.

Qualifications

• Previous customer service experience with overnight shift.
• Strong verbal and written communication skills.
• Read, write, type and use basic technology.
• Must stand for the full shift and lift at least 25 pounds; weekend/holiday availability.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and be able to post and reconcile charges.
• Ensure emergency notification procedures are followed in the event of issues overnight.
• Communicate effectively between all shifts and departments.

Skills

Attention to detail

Customer service

Communication

Tech literacy

Education

High School Diploma

Job description

InnVentures is hiring a Night Auditor for Homewood Suites Salt Lake City Draper. You will supervise the hotel overnight and ensure daily transactions are reconciled, providing guests with a safe, comfortable stay.

The role requires strong attention to detail, excellent communication, and the ability to stand for long hours. You must be okay with weekend and holiday shifts and be comfortable with basic tech to post charges and perform reconciliations.