Overnight Gym Front Desk Specialist

Eosfitness; Mesa (AZ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free gym membership for employee and a

Guest

Daily pay access

Health/dental/vision/supplemental life

401(k) with company match

Sophia Learning

Job summary

EōS Fitness in Mesa, AZ is seeking an Overnight Service Associate to provide a welcoming, professional experience for members and guests. You will check in guests, share information on services and memberships, and handle inquiries with a focus on outstanding service.

The role requires overnight availability (10pm–6am) and involves processing payments, maintaining front desk organization, and following safety protocols. Healthcare, benefits, and growth opportunities accompany this position.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem-solving skills.
• Must be able to work overnight hours – 10pm - 6am but may vary on business needs.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks.

Skills

Customer service

Front desk

Interpersonal skills

Multitasking

MS Office

Gym management software

Tools

MS Office

Gym management software

Job description

EōS Fitness in Mesa, AZ is seeking an Overnight Service Associate to provide a welcoming, professional experience for members and guests. You will check in guests, share information on services and memberships, and handle inquiries with a focus on outstanding service.

The role requires overnight availability (10pm–6am) and involves processing payments, maintaining front desk organization, and following safety protocols. Healthcare, benefits, and growth opportunities accompany this position.