Overnight Guest Services Auditor

Hyatt; Nashville (TN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay option

Employee hotel discounts

Comprehensive benefits for eligible.

Paid Vacation

Job summary

Tharaldson Hospitality Management is seeking a Night Auditor to join our team for overnight desk coverage. You will welcome guests, verify charges, balance the cash drawer, and prepare the next day’s reports, ensuring accuracy and security.

This role requires weekend availability, a friendly demeanor, and strong attention to detail. We offer competitive pay, Daily Pay, travel discounts, and comprehensive benefits; prior night audit experience is preferred but a positive attitude and willingness

Qualifications

• 6 months – 1+ year of Night Audit experience preferred.
• Desire to work overnight shifts.
• A friendly, positive attitude and genuine desire to help others.
• Strong communication and customer service skills.
• Ability to remain professional and calm when handling guest concerns.
• Ability to handle confidential guest information with integrity.
• Basic computer and cash-handling skills.
• Reliable and dependable attendance.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
• High school diploma or equivalent preferred.

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Keeps accurate accounts of cash, checks and credit transactions
• Handles confidential information, including guest records, with a high degree of integrity
• Verifies room charges and rates; verifies register has appropriate starting cash
• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file and housekeeping report
• Submits reports to corporate office as appropriate
• Blocks rooms and handles guest requests
• Performs and documents security walks on a regular basis
• Has a thorough knowledge of emergency procedures and implementation of procedures
• Prepares continental breakfast on time; replenishes breakfast items as needed
• Performs duties of a Guest Service Agent, including laundry functions as directed
• May be required to make management decisions in manager’s absence
• All other duties as assigned

Skills

Night Audit experience

Overnight shifts

Customer service

Cash handling

Professionalism

Education

High school diploma or equivalent

Job description

Tharaldson Hospitality Management is seeking a Night Auditor to join our team for overnight desk coverage. You will welcome guests, verify charges, balance the cash drawer, and prepare the next day’s reports, ensuring accuracy and security.

This role requires weekend availability, a friendly demeanor, and strong attention to detail. We offer competitive pay, Daily Pay, travel discounts, and comprehensive benefits; prior night audit experience is preferred but a positive attitude and willingness