Overnight Guest Experience Attendant

Block 22, LLC; Boise (ID); On-site; USD 26,000 - 38,000; Full time

Job summary

The Grove Hotel in Boise, ID is seeking a Night Houseman to maintain spotless public spaces and ensure guest readiness throughout the night. You will support the hotel’s commitment to hospitality by keeping lobbies and corridors clean, organized, and guest-focused across overnight shifts.

Responsibilities include cleaning, restocking, reporting issues, and coordinating with supervisors to prioritize tasks. The role emphasizes excellent guest service and the ability to work independently during

Qualifications

• Prior housekeeping or janitorial experience preferred but not required.
• Strong work ethic, attention to detail, and ability to work independently.
• Willingness to work overnight hours and maintain productivity with minimal supervision.
• Excellent guest service and communication skills.

Responsibilities

• Maintain cleanliness, sanitation, and organization of lobbies, hallways, linen closets, public restrooms, and other assigned areas.
• Respond promptly and professionally to guest requests, maintaining a positive and helpful demeanor at all times.
• Review nightly assignment sheets, update completed tasks, and check with supervisors for additional duties.
• Clean and organize storage closets, remove trash and debris from public areas, and reposition furniture as needed.
• Dust and polish surfaces, including furniture, woodwork, frames, fixtures, light switches, phones, and planters.
• Wash windows, clean mirrors, and spot-clean walls, doors, and baseboards.
• Maintain public restrooms by restocking supplies, removing buildup, and sanitizing surfaces.
• Transport room service trays and other items left in hallways to designated areas.
• Report maintenance issues, damages, or lost and found items to supervisors.
• Safely operate and clean housekeeping equipment and vacuum cleaners.
• Perform other job-related duties as assigned.

Skills

Overnight shift readiness

Attention to detail

Guest service

Independent work

Job description

The Grove Hotel in Boise, ID is seeking a Night Houseman to maintain spotless public spaces and ensure guest readiness throughout the night. You will support the hotel’s commitment to hospitality by keeping lobbies and corridors clean, organized, and guest-focused across overnight shifts.

Responsibilities include cleaning, restocking, reporting issues, and coordinating with supervisors to prioritize tasks. The role emphasizes excellent guest service and the ability to work independently during