Overnight Grocery Stocker

Kroger; Murfreesboro (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger is seeking a team-focused associate to create an outstanding customer experience in-store. You will assist the department manager in achieving sales goals, monitor safety and quality standards, and support customer needs with knowledge of products and daily promotions.

Responsibilities include maintaining a safe environment, proper temperature controls, labeling and stocking merchandise, and fostering a welcoming atmosphere for customers and colleagues alike.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Retail experience is a plus.
• Second language abilities are a plus.

Responsibilities

• Report safety risks and incidents.
• Notify management of accidents.
• Inspect equipment and report repairs.
• Enforce safety procedures and identify unsafe conditions.
• Maintain proper temperatures and temperature logs.
• Adhere to food safety regulations.
• Stay current with ads and promotions.
• Create a welcoming store environment for customers.
• Assist with product ordering and report discrepancies.
• Stock and label department merchandise.
• Check product quality and sell-by dates.
• Recommend items and inform customers of specials.
• Know products and respond to customer questions.
• Promote trust and respect among associates.
• Perform essential job functions with or without accommodation.

Skills

Stress management

Communication

Basic math

Retail experience

Second language

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Notify management of customer or employee accidents
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Adhere to all food safety regulations and guidelines
• Stay current with present, future, seasonal and special ads
• Display a positive attitude
• Report product ordering/shipping discrepancies to the department manager
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Promote trust and respect among associates
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired

• Any retail experience
• Second language (speaking, reading and/or writing)