Overnight Grocery Clerk

Kroger; Virginia, Salem (MN, OR); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a customer-facing role. This position involves assisting customers in discovering products, ensuring food quality, and maintaining a welcoming environment. The ideal candidate will thrive in a fast-paced setting, demonstrating strong customer service skills while adhering to safety regulations. Join a dynamic team where your contributions will enhance the shopping experience for diverse customers. If you are passionate about service and ready to make a difference, this opportunity is perfect for you.

Qualifications

• Ability to assist customers and provide product knowledge.
• Knowledge of food safety regulations and inventory management.

Responsibilities

• Assist customers with inquiries about products and food specials.
• Maintain product quality and adhere to food safety guidelines.
• Stock and inventory department merchandise.

Skills

Customer Service

Food Safety Knowledge

Inventory Management

Conflict Management

Education

High School Diploma

Job description

Responsibilities:

Essential Job Functions:

• Assist customers in discovering new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with ordered fresh and non-perishable grocery products.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Gain and maintain knowledge of products sold within the department to respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions and providing assistance about products.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist diverse customers, including minors, individuals with special needs, and older adults.
• Perform essential functions of this position with or without reasonable accommodation.