Overnight Grocery Clerk

Kroger Mountain View Foods; Fort Wayne (IN); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking dedicated individuals to provide outstanding customer service in a safe and clean environment. This role involves engaging with customers, ensuring their needs are met, and maintaining store organization. As a team member, you will uphold core values such as respect, honesty, and integrity while promoting an inclusive workplace. If you are passionate about customer service and enjoy working in a collaborative setting, this opportunity is perfect for you.

Qualifications

• Exceptional customer service skills are essential.
• Ability to work in a team and communicate effectively.

Responsibilities

• Provide exceptional customer service in a safe environment.
• Unload trucks and stock merchandise on sales floor shelves.
• Operate manual pallet-jack and powered pallet stacker.

Skills

Customer Service

Teamwork

Communication

Problem Solving

Education

High School Diploma

Tools

Manual Pallet-Jack

Powered Pallet Stacker

Job description

Job Description

Provide exceptional customer service in a safe and clean environment to ensure the customer’s return visit. We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Conduct yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers or other employees.
• Respond to customer questions and requests in a courteous and helpful manner.
• Follow all company policies and procedures.
• Understand and adhere to the shrink guidelines.
• Unload trucks (Dairy, Frozen, Grocery, etc.).
• Remove merchandise from the pallet and sort into groups according to which area of the store it is stocked.
• Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.
• Read codes on shelves and merchandise labels.
• Manually attach price labels to each item.
• Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.
• Operate a manual pallet-jack, powered pallet stacker or