Overnight Grocery Associate

Southeastern Grocers; DeLand (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player seeks an Overnight Grocery Associate to enhance customer experience and maintain product quality. In this role, you'll assist in achieving sales goals while ensuring a welcoming atmosphere for shoppers. Your responsibilities include product replenishment, maintaining inventory standards, and ensuring compliance with food safety regulations. This position offers a dynamic work environment where teamwork and communication are key. If you are passionate about customer service and thrive in a fast-paced setting, this opportunity is perfect for you. Join a team that values diversity and fosters an inclusive culture.

Qualifications

• Must be 18 years of age and authorized to work in the US.
• Strong customer service and communication skills required.

Responsibilities

• Create a welcoming environment for customers to build loyalty.
• Ensure product availability and freshness while adhering to safety standards.

Skills

Customer Service Skills

Interpersonal Skills

Motivational Skills

Communication Skills

Education

High School / GED

Tools

Cleaning Supplies

General Office Equipment

Register

Pricing Gun

Scales

Scanner

Material Handling Equipment

Job description

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Overnight Grocery Associate

Job Purpose

Assists the department manager in reaching sales and profit goals established for the department. Replenishes product throughout the store during overnight hours. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable, and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Essential Responsibilities

1. SERVICE: Creates an environment that enables customers to feel welcome, important, and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company’s expectations for at-shelf product availability, freshness, product rotation, inventory levels, stocking - including maintaining POG integrity and shelf price tags/signage, ordering and cooler/freezer conditioning. Offers customers assistance in finding or suggesting product. 70%
2. LEADERSHIP: Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information. Adheres to all local, state, and federal laws, and company guidelines. 10%
3. FINANCIAL: Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy. 10%
4. COMPLIANCE/SAFETY: Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA. Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risks, or issues, and illegal activity, including robbery, theft, or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10%

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Required Education: High School / GED

Language Requirements: English (required), Spanish (preferred)

Relevant Experience: 0 - 3 years minimum

Knowledge, Skills & Abilities Required:

• Must be 18 years of age
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills.

Environmental Factors: Retail - General Heavy: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions, and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts. Preferred Equipment: baler/compactor, box cutter. Personal Protective Equipment: Goggles, Gloves, Back Brace. Pulling Requirement: 250 lbs. Lifting Requirement: 50 lbs.

Travel Percent & Overnight: Occasional travel, no overnight.

Shift(s): Overnight varied shifts.