Overnight Front Office Manager

Accor Hotels; Santa Monica (CA); On-site; USD 74,000 - 80,000; Full time

Job summary

Accor Hotels is looking for a Front Office Manager at Fairmont Miramar Hotel & Bungalows in Santa Monica. This position involves overseeing daily front office operations, supervising staff, and ensuring exceptional guest service. With competitive pay and numerous career development opportunities, this role is ideal for someone with management experience in a hospitality setting.

Benefits

Employee benefit card with discounts

Learning programs through Academies

Opportunities for career development

Qualifications

• 1-2 years management experience in rooms, especially Front Office.
• Demonstrated problem-solving and multitasking abilities.
• Strong organizational, communication, and motivational skills.

Responsibilities

• Oversee daily operations of the Front Office.
• Supervise overnight staff across departments.
• Foster high performance and motivate the Front Office team.

Skills

Problem Solving

Multitasking

Communication

Organizational Skills

Motivational Skills

Interpersonal Skills

Education

Management Experience

Job description

Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third StreetPromenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Rate: $74,000-$80,000USD Gross annually

Job Description

Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:

• Responsible for the day-to-day operations of the Front Office. Supervises Overnight staff in all departments
• To ensure high levels of performance and to motivate all the Front Office team members, focusing on his/her specific strengths and opportunities
• Continuously committed to provide excellent service and exceed guests expectations

Qualifications

• 1-2 years management experience in rooms, including a solid working knowledge of the Front Office Operation
• Demonstrated ability to resolve problems, multi-task and to be a self-starter who can work independently with minimal supervision
• Excellent organizational, communication, motivational and interpersonal skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor,visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS