Overnight Front Gate Associate - Marquee Park Place

Actionlife; Irvine (CA); On-site; USD 51,147,532 - 69,199,603; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off

Job summary

Action Property Management is seeking an Overnight Front Gate Associate for Marquee Park Place in Irvine, CA. The role provides a constant security presence, controls access, enforces HOA rules, and maintains a professional appearance while communicating courteously with residents, guests, and staff.

The position runs overnight Wednesday through Sunday, 11:00 PM to 7:30 AM, with starting pay of $21 per hour.

Qualifications

• Minimum 1 year of customer service experience.
• Minimum 1 year of security experience, preferably in hospitality or luxury property management.
• Polished and professional appearance and demeanor.
• Strong verbal and written communication skills.
• Ability to lift up to 25 pounds.

Responsibilities

• Report concerns to Management, Engineering, or Janitorial as appropriate.
• Represent Action Property Management by greeting residents, guests, and visitors in a welcoming manner.
• Be familiar with the parking structure.
• Answer phones and greet all residents and guests as they enter or exit the property.
• Maintain the appearance of the kiosk area, keeping it organized and clean; summon janitorial or maintenance staff when needed.
• Accurately document issues and information throughout the shift in the Daily Activity Report; review the pass‑on log and relevant emails; communicate effectively with co‑workers to ensure a smooth shift transition.
• Observe building activity via surveillance cameras and security monitors; report suspicious or abnormal activities to staff, management, or law enforcement as appropriate; prepare detailed incident documentation according to established procedures.
• Report complaints, nuisance reports, and non‑compliance issues to Management per the posted instructions; submit Incident Reports when necessary.
• Understand and execute emergency procedures, coordinating communications with residents and emergency personnel during events such as fire, flooding, earthquakes, etc.
• Follow all posted instructions and adhere to the Association’s governing documents, CC&Rs, and rules and regulations; remain familiar with all association policies and evacuation procedures.

Skills

Customer service

Security

Hospitality

Professional appearance

Communication skills

Attention to detail

Team player

Lift up to 25 pounds

Job description

Job Title

Overnight Front Gate Associate – Marquee Park Place, Irvine, CA

Schedule

Wednesday through Sunday, 11:00 PM – 7:30 AM

Compensation

$21 per hour

Job Summary

The Front Gate Associate provides a constant security presence inside the gatehouse and responds as necessary to the needs of the property. The Associate ensures access control, enforces HOA rules, maintains a professional appearance, and provides courteous communication with residents, guests, and staff.

Responsibilities

• Report concerns to Management, Engineering, or Janitorial as appropriate.
• Represent Action Property Management by greeting residents, guests, and visitors in a welcoming manner.
• Be familiar with the parking structure.
• Answer phones and greet all residents and guests as they enter or exit the property.
• Maintain the appearance of the kiosk area, keeping it organized and clean; summon janitorial or maintenance staff when needed.
• Accurately document issues and information throughout the shift in the Daily Activity Report; review the pass‑on log and relevant emails; communicate effectively with co‑workers to ensure a smooth shift transition.
• Observe building activity via surveillance cameras and security monitors; report suspicious or abnormal activities to staff, management, or law enforcement as appropriate; prepare detailed incident documentation according to established procedures.
• Report complaints, nuisance reports, and non‑compliance issues to Management per the posted instructions; submit Incident Reports when necessary.
• Understand and execute emergency procedures, coordinating communications with residents and emergency personnel during events such as fire, flooding, earthquakes, etc.
• Follow all posted instructions and adhere to the Association’s governing documents, CC&Rs, and rules and regulations; remain familiar with all association policies and evacuation procedures.

Qualifications

• Minimum 1 year of customer service experience.
• Minimum 1 year of security experience, preferably in hospitality or luxury property management.
• Polished and professional appearance and demeanor.
• Strong verbal and written communication skills.
• Strong critical thinking skills; solutions oriented.
• High attention to detail.
• Personable and capable of building rapport with residents and guests.
• Team player.
• Ability to lift up to 25 pounds.

Benefits

• Competitive pay.
• Medical, dental, vision, and pet insurance.
• 401(k) with company match.
• Life and disability support for qualifying team members.
• Generous paid time off, including vacation hours, sick time, and company‑observed holidays.
• Opportunities for career growth and advancement.
• Training, technology, and tools to support success.

Equal Opportunity Employer

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.