Overnight Front Desk Associate

IGNITE Fitness Holdings; Village of Williamsville (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading fitness company seeks a part-time Overnight Front Desk Associate in Williamsville, NY. This entry-level role requires excellent customer service skills and includes welcoming members, handling inquiries, and maintaining cleanliness. Candidates should be at least 18 years old and possess a high school diploma. Flexibility in schedule and a strong work ethic are essential, along with a passion for fitness.

Benefits

Competitive Salary & 401K plan

Company contribution towards health benefits

Paid Time Off benefits

Free Black Card membership

Qualifications

• 18 years or older.
• Six months face-to-face customer service experience required.
• Fitness experience preferred.

Responsibilities

• Welcome and assist members with a positive attitude.
• Handle customer inquiries and resolve issues effectively.
• Maintain cleanliness of the club during shifts.

Skills

Excellent verbal communication

Customer service

Problem-solving

Work ethic

Teamwork

Education

High School Diploma or Equivalent

Job description

Join to apply for the Overnight Front Desk Associate role at IGNITE Fitness Holdings

1 week ago Be among the first 25 applicants

Join to apply for the Overnight Front Desk Associate role at IGNITE Fitness Holdings

Get AI-powered advice on this job and more exclusive features.

Planet Fitness, a private equity-backed fitness retailer, is seeking candidates for the role of an Overnight Front Desk Associate.

Essential Duties And Responsibilities

• Welcome and bid farewell to members in a confident, professional, and friendly manner with hellos and goodbyes.
• Anticipate members' needs, respond promptly, and acknowledge all members
• Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, ensuring complete and accurate information at all times.
• Utilize strong communication and problem-solving skills to resolve customer concerns, ensuring a pleasant experience effectively.
• Ability to maintain the cleanliness of the club for up to 50% of the shift.
• Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
• Hands-on experience in accepting payments from customers and giving change and receipts.
• Drive revenue by communicating and demonstrating the benefits of products and special promotions to customers.
• Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way
  

Hours (Initial training hours may vary, as well as when the needs of the facility change.)

• Discuss your availability with the Hiring Manager and/or notate it on your application.
• Weekday Overnight Hours based on club needs.
  
  

Monday: 11:00pm - 3:00am

Tuesday: 11:00pm - 3:00am

Wednesday: 11:00pm - 3:00am

Thursday:11:00pm - 3:00am

Friday: OFF

Saturday: OFF

Sunday: 11:45pm - 4:00am

Skills

• Excellent verbal and written communication skills
• Ability to manage multiple responsibilities
• Solid work ethic with strong decision-making & problem-solving skills
• Self-starter who takes initiative with minimal direction and supervision
• Comfortable working a flexible rotating schedule
• Superior customer service skills, preferably in the fitness industry.
• Team player: ability to work within a team where members depend on each other to get work done.
• Desire to learn, seek new challenges, and take on additional responsibilities
• Friendly and Professional, able to deal with customers when they are on-site while cleaning is being performed
• Hard working, enthusiastic, and energetic!
• Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch, or crawl. The employee must frequently lift and move objects weighing up to 50 pounds and occasionally lift and move objects weighing up to 75 pounds.
  
  

Minimum Qualifications

• 18 years old or older
• High School Diploma or Equivalent
• Six months of face-to-face customer service experience in a retail environment is required, or 1 year of Fitness experience is preferred.
  
  

Benefits

• Competitive Salary & 401K plan
• Company contribution towards health benefits, including Medical, Dental, Vision, LTD, STD, and Illness (Applicable for Full Time Positions)
• Paid Time Off benefits (Applicable for Full-Time Positions)
• Free Black Card membership and fun exercise incentives
  
  

Planet Fitness is an Equal Opportunity Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

Referrals increase your chances of interviewing at IGNITE Fitness Holdings by 2x

Get notified about new Front Desk Associate jobs in Williamsville, NY.

Cheektowaga, NY $17.00-$18.00 3 months ago

Front Desk Receptionist (Medical Practice)

Cheektowaga, NY $18.00-$27.50 18 hours ago

Williamsville, NY $42,641.00-$52,413.00 1 week ago

Events Assistant - Starting $15.50- $17.00 per hour

Medical Receptionist/Patient Coordinator (Part-Time) Grand Island, NY

Williamsville, NY $20.17-$30.08 1 hour ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.