Overnight Front Desk Agent

TPI Hospitality; Roseville (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an Overnight Front Desk Agent to enhance guest experiences and ensure smooth hotel operations. This role offers the chance to work independently, addressing guest needs and preparing for the next day. With a focus on empowerment and career growth, the company provides a supportive environment where your contributions matter. Enjoy perks like travel discounts, flexible schedules, and health benefits while making a difference in the community. If you're a night owl with a passion for service, this opportunity is perfect for you.

Benefits

Travel Discounts

Free Language Classes

Health & Dental Insurance

401 K Retirement Plan

Schedule Flexibility

Paid Vacation

Paid Volunteer Time

Mentorship Program

Qualifications

• Strong organization and communication skills are essential for this role.
• Ability to work independently and manage guest needs effectively.

Responsibilities

• Provide memorable experiences for guests during overnight shifts.
• Process arrivals and departures while monitoring safety measures.

Skills

Organization Skills

Communication Skills

Customer Service

Education

High School Diploma

Job description

We all matter. We all make a difference. We are TPI.

TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands include Hilton, Marriott, Margaritaville, Holiday Inn, and more. TPI believes in serving our guests, coworkers, and communities to create win-win outcomes.

As a night owl, you will have the opportunity to give each guest a memorable experience, while also getting the hotel ready for the next day. As an Overnight Front Desk Agent, you will work independently to care for each guest's needs, process arrivals and departures, monitor and uphold safety measures, and perform responsibilities given by the Front Desk Supervisor. Our Overnight Front Desk agents' organization and communication skills contribute to our guests' experience and company culture. 'Who, Who' should apply for this role? You! Apply today.

Chosen as Minnesota’s Best Place to Work:

• We are focused on growing your career…just ask our Chief Financial Officer who started with TPI as a Guest Service Representative.
• Empowerment to create success for yourself and those around you.
• With over 40 hotels and restaurants located throughout Minnesota and Florida, TPI associates have more opportunities for advancement.

What’s in it for you?

• Travel the world – associate rate hotel discounts worldwide.
• Free language classes – expand your connections with others.
• Health & Dental Insurance Benefits – because life happens.
• 401 K retirement plan with a 50% company match – invest in your future.
• Schedule flexibility – because we all have busy lives.
• Paid vacation – see you on the beach!
• Paid volunteer time - make a difference in your community.
• Mentorship program – strive for more.

We all matter. We all make a difference. Are you ready?

About the company

TPI Hospitality develops, builds and manages hotels, restaurants, and conference centers throughout the Twin Cities metro area, greater Minnesota and Naples, Florida. TPI Hospitality aligns itself with nationally recognized hotel and restaurant franchises.