Overnight Direct Support Staff - Full Time

Turnbridge Academy Overview; New Haven (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid time off

401K

Short-Term and Long-Term Disability

Job summary

Turnbridge is seeking compassionate Overnight Direct Support Staff to provide direct care and support for adolescents and young adults facing challenges in extended care programs. This full-time, on-site role is based in New Haven, CT, with shifts that include overnights and weekend coverage.

You will collaborate with therapists and coordinators to implement treatment plans, monitor progress, and help clients develop coping strategies.

Qualifications

• High school diploma or equivalent is required.
• Background checks (state and national) must be passed.
• CPR/PMT certification is highly preferred but not required.

Responsibilities

• Provide direct care and support to adolescents and young adults in extended care programs.
• Offer emotional support and actively listen to clients in a safe, trusting environment.
• Support treatment plans under supervision of therapists and program coordinators.
• Encourage participation in activities, group counseling, and life skills training.
• Maintain accurate documentation of client interactions and progress.

Skills

Caregiving

Direct Support

Communication

Teamwork

Crisis Intervention

Education

High School diploma or equivalent

Certifications in psychology/social work (plus)

Tools

CPR/PMT certification

Job description

Overnight Direct Support Staff - Full Time

Job Category: Client Services

Requisition Number: OVERN001150

• Full-Time
• On-site

Locations

Showing 1 location

New Haven, CT, USA

• Pay or shift range: $18 USD to $20 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

What We Offer:

At Turnbridge, we believe we offer career growth, training opportunities and a fun work environment. Turnbridge is not just a job but a lifestyle. You can build lasting relationships with both co-workers and clients. If you are curious, open-minded and care about helping people, then Turnbridge is the place for you.

• Competitive Pay: $18 to $20 per hour
• Health, Dental and Vision Insurance
• Paid time off
• 401K
• Short-Term and Long-Term Disability

All shifts are available and needed for the following programs: Young Men's, Young Women's and All Adolescent.

Shifts Times:

• 12am to 8am
• For Men's Young Adults and Adolescent Boys:

Tuesday - Saturday, Sunday- Thursday, Thursday- Monday and Friday -Tuesday

For Women's Young Adults and Adolescents girls:

Third Shift- Tuesday - Saturday, Sunday- Thursday, Thursday- Monday and Friday -Tuesday

• Schedules will include one weekend day and rotating holidays. Further information will be discussed in the interview process.

Job Description:

We are seeking compassionate, dedicated, and hardworking individuals to join our team as Direct Support Staff. The ideal candidate will work closely with adolescents and young adults facing substance abuse and mental health challenges, providing guidance, support, and a safe environment to encourage their recovery and personal growth. If you’re passionate about making a difference and want to be part of a team dedicated to helping young individuals achieve their fullest potential, we’d love to hear from you.

Key Responsibilities:

• Provide direct care and support to our clients in one of our extended care programs: adolescent, young men’s or young women’s.
• Offer emotional support and actively listen to clients, fostering a safe, trusting environment.
• Support treatment plans and monitor progress under the guidance and direction of therapists and program coordinators.
• Encourage and motivate clients to participate activities, group counseling, and life skills training.
• Help clients develop coping strategies, communication skills, and positive decision‑making habits to contribute to their everyday life.
• Maintain accurate documentation of client interactions, behaviors, and progress according to agency guidelines.
• Work collaboratively with a multidisciplinary team, including program directors, therapists, and case managers, to ensure comprehensive care.
• Provide crisis intervention and de‑scalation as needed, ensuring client safety and well‑being is all around the top priority.
• Ability to build rapport with clients and maintain a non‑judgmental, empathetic approach.
• Promote a positive, structured, and meaningful environment that supports recovery.

Qualifications:

• Previous experience in caregiving, direct support, or working with individuals facing mental health or substance abuse issues is preferred
• High school diploma or equivalent required; relevant certifications or college coursework in psychology, social work, or related fields is a plus
• CPR and/or PMT certification highly preferred but not necessary.
• Must be able to pass state and national background checks
• Valid drivers license for at least 3 years
• Strong communication skills, both verbal and written.
• Ability to handle difficult situations and remain calm under pressure.
• Team player mentality with a positive attitude and strong work ethic.
• This position requires the ability to regularly lift and carry objects weighing up to 50 pounds.
• This position requires extended periods of standing and walking as well as walking up and down flights of stairs.

Behaviors:

• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Job Security: Inspired to perform well by the knowledge that your job is safe

Education:

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.