Overnight Customer Service Representative - Store 300

Kgpetroleum; United States; Hybrid; USD 17,000 - 25,000; Full time

Job summary

K&G Petroleum/S&S Fuels is seeking a Retail Associate to deliver exemplary customer service at our location. You will handle sales at the register, process payments, and assist customers with product information and upsell opportunities.

The role requires high school diploma or GED, basic arithmetic, and reliable team collaboration. The position emphasizes accurate cash handling, inventory support, and maintaining a clean store environment, with potential irregular hours and adherence to company

Qualifications

• Experience in retail sales and customer service preferred.
• Ability to communicate in English, both oral and written.
• Ability to perform basic arithmetic operations.

Responsibilities

• Provide exemplary customer service and promptly handle complaints.
• Utilize suggestive selling to drive sales while maintaining rapport.
• Process sales on the cash register and handle cash/payments accurately.
• Maintain inventory levels and perform shift closeouts.
• Keep the store clean and assist with basic upkeep of equipment.

Skills

Retail sales

Customer service

English communication

Basic arithmetic

Education

High school diploma or GED

Job description

Education LevelHigh School* Provide exemplary, courteous customer service and handle complaints quickly and tactfully* Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport* Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic* Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below* Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site* Maintain proper inventory levels and shift closeouts* Perform duties with minimal supervision, may be required to work irregular work hours* Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters* Comply with all company policies and procedures, including relevant governmental regulations* Complete/attend all required employee orientations, trainings, certifications, and/or meetings* Ability to stand and/or walk for an entire shift* Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)* Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)* Ability to push and pull with arms up to a force of 20 lbs.* Ability to bend at waist with some twisting up to 1 hour of shift* Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift* Employee performs approximately 95% of duties indoors* Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer* Work in small spaces at times; work independently* Work with minimal direction and periodic supervision## Qualifications**Qualifications:*** High School diploma or GED (preferred)* Experience in retail sales and customer service (preferred)* Work as scheduled and arrive on time* Communicate (orally and in writing) in English and engage in conversation* Perform basic arithmetic operations* Work both independently and part of a team as necessaryK&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.K&G Petroleum/S&S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.