Customer Service Rep Store 712 SG5

K&G Petroleum; Littleton (CO); On-site; USD 24,796 - 26,174; Full time

Job summary

K&G Petroleum in Littleton, CO, is hiring a Customer Service Representative responsible for providing excellent customer service while maintaining operations at the store. This full-time/part-time position requires strong communication skills and basic math abilities. Candidates must have a high school diploma or GED and experience in retail sales is preferred.

The role involves processing sales, handling cash, and ensuring site cleanliness. If you enjoy working in a fast-paced environment, this could be the perfect job for you!

Qualifications

• High School diploma or GED preferred.
• Experience in retail sales and customer service preferred.
• Ability to communicate in English and engage in conversation.
• Ability to perform basic arithmetic operations.

Responsibilities

• Provide customer service and handle complaints.
• Process sales transactions accurately.
• Maintain cleanliness and inventory levels.
• Comply with company policies and regulations.

Skills

Customer service

Sales techniques

Basic arithmetic

Communication in English

Education

High School diploma or GED

Tools

POS (cash register)

Cleaning supplies

Job description

Job Details

Job Location: Store 712 - 8076 Blakeland (39746 - TSE) - Littleton, CO 80125

Position Type: Full-Time/Part-Time

Education Level: High School

Salary Range: $18.00 - $19.00 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Customer Service

Job Title

Customer Service Representative

Department

Operations

Reports to

Store Manager

Hiring Range

$18.00-19.00/hr depending on store location, merit, and employee experience (may be eligible for pay increase after 90‑day probationary period)

FLSA

Non-exempt (eligible for overtime)

DOL Status

Full-time and part-time available

Position Summary

The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non‑exempt position that reports to the Store Manager on the maintenance and operation of the company‑owned retail facility. If you enjoy working in a fast‑paced, team‑oriented environment, this is the job for you!

Responsibilities

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully
• Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
• Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
• Perform multi‑function operation of POS (cash register) and other equipment and machines as outlined below
• Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
• Maintain proper inventory levels and shift closeouts
• Perform duties with minimal supervision, may be required to work irregular work hours
• Notify store management of any observed dishonesty by customers, vendors, or other store employees; follow vendor check‑in procedures as well as company policy for confronting shoplifters
• Comply with all company policies and procedures, including relevant governmental regulations
• Complete/attend all required employee orientations, trainings, certifications, and/or meetings

Physical Requirements

• Ability to stand and/or walk for an entire shift
• Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
• Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
• Ability to push and pull with arms up to a force of 20 lbs.
• Ability to bend at waist with some twisting up to 1 hour of shift
• Ability to grasp, reach and manipulate objects with hands; work requires hand‑eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift

Working Conditions

• Employee performs approximately 95% of duties indoors
• Exposure to intermittent indoor cold temperature extremes when working in walk‑in cooler or freezer
• Work in small spaces at times; work independently
• Work with minimal direction and periodic supervision

Equipment, Tools, and Materials

• CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food‑preparation equipment, etc.
• Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
• Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents

Qualifications

• High School diploma or GED (preferred)
• Experience in retail sales and customer service (preferred)
• Work as scheduled and arrive on time
• Communicate (orally and in writing) in English and engage in conversation
• Perform basic arithmetic operations
• Work both independently and part of a team as necessary

K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department. K&G Petroleum/S&S Fuels utilizes E‑Verify to confirm eligibility for employment in the United States.