Overnight Custodian

Planet Fitness; Minneapolis (MN); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated Cleaners to ensure a spotless and welcoming environment for members. In this role, you will be responsible for maintaining the cleanliness of the facility, including locker rooms and gym areas, while providing exceptional customer service. This position requires a strong work ethic, honesty, and the ability to interact positively with members and staff. With opportunities for advancement and a supportive team environment, this role is perfect for individuals looking to contribute to a positive member experience and grow within a reputable organization.

Benefits

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Must have a good work ethic and demonstrate honesty.

Responsibilities

• Maintain cleanliness of locker rooms, fitness equipment, and gym floor.
• Report broken amenities and lost member property to management.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Honesty

Good Work Ethic

Job description

Job Title: Cleaner

Reports to: Club Manager

Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

1. Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor.
2. Stock locker room with proper paper product.
3. Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment etc. to Club Manager/Manager in Training/Team Lead.
4. Turn lost member property into Club Manager/Manager in Training/Team Lead via Baseline Fitness’s lost and found policy immediately.

Essential Behavior Requirements

1. Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
2. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
3. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
4. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.

Minimum Qualifications

1. Honesty and good work ethic.

Physical Demands

1. Standing and walking at least 75% of the shift.
2. Reach and feel with hands/fingers/arms at least 75% of the shift.
3. Climb, balance, kneel and crouch less than 20% of the shift.
4. Talking with members/staff less than 30% of the shift.
5. Must be able to lift over 100 lbs. less than 20% of the shift.
6. May encounter toxic chemicals less than 30% of the shift.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities