Overnight Crisis Counselor - Emergency Shelter Support

La Casa de las Madres; San Francisco (CA); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Competitive compensation

Health insurance

403(b) retirement plan

Paid time off & holidays

Professional growth opportunities

Job summary

La Casa de las Madres is seeking an Overnight Crisis Counselor for its confidential emergency safe house in San Francisco. The role involves responding sensitively to women, teens, and children in crisis with crisis counseling, crisis line support, and emergency transportation when needed.

This part-time overnight position requires a high school diploma or equivalent and fluency in English and Spanish, plus the ability to work nights and weekends.

Qualifications

• High School graduate, equivalent, or school/work/life experience with social services, crisis intervention and/or peer counseling.
• Must be fluent in English and Spanish.
• Experience working in a multicultural, multilingual setting.
• Ability to de-escalate crises and make decisions under pressure.
• Ability to work as a team member with a strong commitment to collaborative work.
• Knowledge of counseling techniques, peer counseling models, crisis intervention & group facilitation preferred.
• Working knowledge of community resources in the San Francisco area.
• Understanding of confidentiality privilege and appropriate boundaries.
• Verifiable completion of state-mandated 40-hour domestic violence counselor training or will complete the next scheduled agency 40-hour domestic violence counselor training.
• Background check and DOJ Live scan fingerprinting compliance; Fair Chance Ordinance considerations.
• Must possess a valid California Driver’s License, clean driving record and be insurable under agency policy.

Responsibilities

• Provide sole overnight staff coverage, ensuring adherence to emergency and safety protocols.
• Turn the alarm system on/off as needed.
• Provide direct client services in person (residents) and by phone (crisis line), including crisis counseling, emergency intakes, peer support, conflict resolution, advocacy and emergency transportation (vouchers or program vehicle).
• Provide immediate crisis response (DVRT) to clients as referred by and facilitated by law enforcement and medical providers.
• Participate in staff meetings as appropriate and requested.
• Share in shelter management duties: donations, room setup, meals, cleaning, laundry, basic maintenance.
• Maintain and submit program documentation per grant requirements.
• Work evening/weekend shifts as needed for shelter coverage.
• Other site-specific duties as identified and assigned.

Skills

Bilingual English/Spanish

Crisis intervention

Team collaboration

Peer counseling

Education

High School diploma or equivalent

Job description

La Casa de las Madres is seeking an Overnight Crisis Counselor for its confidential emergency safe house in San Francisco. The role involves responding sensitively to women, teens, and children in crisis with crisis counseling, crisis line support, and emergency transportation when needed.

This part-time overnight position requires a high school diploma or equivalent and fluency in English and Spanish, plus the ability to work nights and weekends.