Overnight Crew Member

Workstream; New York (NY); On-site; USD 19,000 - 25,000; Part time

Job summary

Dunkin' is seeking overnight Crew Members to join the team in New York, delivering friendly guest experiences and preparing products to brand standards. Shifts run 10pm–6am and 11pm–7am, with team collaboration and fast-paced operations. Must be able to learn multiple tasks, handle transactions, and uphold sanitation and quality standards.

The role emphasizes teamwork, coaching feedback, and ensuring guests have a reason to return to this iconic coffee and baked goods brand.

Qualifications

• Fluent in English required.
• Basic computer skills sufficient for cashier tasks.
• Ability to count money and give correct change.
• Ability to operate standard restaurant equipment.

Responsibilities

• Provide great guest service in a fast-paced environment.
• Resolve guest issues and maintain guest satisfaction.
• Follow Brand standards, recipes, and systems.
• Follow safety, food safety and sanitation guidelines.
• Maintain a clean and neat work environment.
• Execute restaurant standards and marketing initiatives.
• Handle POS transactions and payments with accuracy.
• Prepare and deliver all products according to Brand standards.

Skills

Fluent English

Basic computer skills

Counting money and making change

Operate restaurant equipment

Job description

We are looking for overnight Crew Members to join our Dunkin' team! Overnight Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

(Shift Hours are 10pm-6am and 11pm-7am)

Responsibilities:

Team Environment:

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence:

• Provide great guest service
• Resolve guest issues
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability:

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills and Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.