Overnight Concierge & Security Patrol

Stratton Amenities; Seattle (WA); On-site; USD 29,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Paid time off

Job summary

Stratton Amenities is seeking energetic Courtesy Patrol/Concierge professionals for an overnight, part-time role in Seattle, WA. You will observe, report security concerns, and engage with residents to ensure their comfort and safety.

Responsibilities include daily rounds, door/gate inspections, responding to emergencies, and providing exceptional guest service. Benefits include health, dental, vision, and paid time off.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Exceptional interpersonal skills and a passion for guest service.
• Ability to walk and patrol the property, parking areas, and amenities.
• Active listening and prompt, genuine responses to residents’ requests.
• Ability to think clearly and make concise decisions under pressure.
• Professional appearance with a neat and well-groomed demeanor.
• Organizational skills, proactiveness, productivity and self-motivation.

Responsibilities

• Remain attentive to surroundings and avoid distractions during shifts.
• Welcome residents with a smile and provide exceptional service.
• Anticipate residents' needs and assist those who require it.
• Conduct daily rounds and thoroughly check all facility areas.
• Inspect entrances, gates, doors, and elevators; report issues immediately.
• Monitor gates and doors to ensure safety throughout the shift.
• Respond to emergencies such as alarms, entrapments, accidents, or complaints.
• Provide friendly customer service and accurate information to residents and guests.
• Follow directives from the Facilities Manager and Concierge Director.
• Inspect doors and amenity spaces during patrols and reset furniture for next day.

Skills

Communication

Problem solving

Interpersonal skills

Observation patrol

Listening skills

Decision making

Professional appearance

Organization

Ownership mindset

Job description

Stratton Amenities is seeking energetic Courtesy Patrol/Concierge professionals for an overnight, part-time role in Seattle, WA. You will observe, report security concerns, and engage with residents to ensure their comfort and safety.

Responsibilities include daily rounds, door/gate inspections, responding to emergencies, and providing exceptional guest service. Benefits include health, dental, vision, and paid time off.