Overnight Concierge

Propark; Portland (OR); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in mobility services is seeking a part-time Overnight Concierge. This role involves enhancing residents’ experiences by providing excellent customer service, managing deliveries, and ensuring the property’s standards are met. Ideal candidates will have strong communication skills and a friendly demeanor, thriving in a fast-paced environment.

Benefits

Free Parking

Free Employee Assistance Program

Qualifications

• Ability to read, comprehend, and communicate effectively.
• Energetic, outgoing personality with strong customer service skills.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Greet residents, guests, and visitors cordially.
• Manage delivery logistics and answer resident inquiries.
• Maintain a neat and orderly desk and perform small maintenance tasks.

Skills

Customer Service

Communication

Teamwork

Education

High school degree or GED equivalent

Job description

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Park your Career with Propark!

Overnight Part-time Concierge

Shift & Schedule: Sunday-Tuesday; 11:00 P.M. - 7:30 P.M.

Job Type: Part-time

Location: Portland, Oregon

Propark Mobility is currently hiringResidential Overnight Concierges for Part-time opportunity.You are the first impression of5 MLK. You will greet residents and visitors of the building with a warm welcome and assist them as needed. The concierge sets the tone and is a valuable team member of the property. What we're looking for:*

• Greet Residents, Guests, and Visitors
• Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Answer and complete all resident requests, phone calls, questions, or concerns.
• Follow all property procedures for resident, guest, and vendor access.
• Document in and complete the daily shift report.
• And you may be asked by local management to complete small cleaning or maintenance tasks or other special projects.
• Respects residents and others, responds politely to inquiries from the team and residents, handles complaintswith caution

What's in it for you?

• We promote from within - park your career here!
• Free Parking!**
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7

Must haves:

• You are at least 21 years old.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.

Good to haves:

• Yardi Concierge: 1 year+
• Customer service: 1 year+

Essential Duties and Responsibilities

• Ensures a first impression of great customer service by cordially greeting prospective residents and on-site inquiries.
• Maintain a neat and orderly Desk at all times, free of debris and trash.
• Maintain the required company standards by wearing the company uniform, stating the company greeting, answering customer questions, resolving issues, and thanking each customer upon exit.
• Report any known accidents or violations of Company policy, safety hazards, or any unusual occurrence to the local manager in a timely manner.
• Helps with community arrangements, such as the moving-in and moving-out procedures
• keeps up local knowledge and information sources relevant to the needs of residents, such as transportation, entertainment, and facilities.
• Oversees the delivery of all packages, recording arrival details and informing residents of them within a day.

Non-Essential Duties and Responsibilities

• May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
• Other special projects as assigned by location management.

Minimum Job Qualifications

• A high school degree or GED equivalent preferred.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to work in a team environment, interacting with other employees in a professional and friendly manner.
• Ability to maintain a professional and friendly demeanor when working with the residents, providing resolution as needed to residentissues.
• Ability to work flexible hours, including nights, weekends, and holidays

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.