Overnight Bell/Door Attendant- Part-Time

Four Seasons Hotels Ltd; Boston (MA); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a vibrant and modern hotel in the heart of Boston as a Part-Time Bell/Door Attendant. In this dynamic role, you'll be the first point of contact for guests, providing exceptional hospitality and ensuring a smooth arrival experience. Your responsibilities will include greeting guests, managing their luggage, and offering valuable information about the city. This is a fantastic opportunity to be part of a team that values excellence and connection, while enjoying the perks of working in a luxury environment. If you have a passion for service and a desire to create memorable experiences, this role is perfect for you.

Benefits

401(k) Retirement Matching Plan

Employee Travel Program

Competitive Salaries

Paid Sick Time Off

Complimentary Employee Meals

Qualifications

• Proficiency in English for effective communication.
• Strong customer service skills and hospitality mindset.

Responsibilities

• Greet and assist guests arriving at the hotel with professionalism.
• Manage luggage and provide directions and recommendations.

Skills

Customer Service

Hospitality

Communication

Traffic Management

Job description

Bell/Door Attendant- Part-Time

Locations: Boston - One Dalton Street

Time type: Part time

Posted on: Posted Yesterday

Job requisition ID: REQ10330912

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel One Dalton Street, Boston is a vibrant, modern and stylish 61-storey skyscraper in the heart of Back Bay. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space.

The Opportunity:

Four Seasons Hotel One Dalton Street, Boston is currently looking for a Part-Time Bell/Door Attendant!

Essential functions of the job:

• Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests.
• Unloads guest luggage from car, tags it and issues claim tickets to the guest. Directs hotel guests to the Front Desk for check-in. Transfers luggage to the Bell Staff.
• Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
• Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
• Ability to work weekends, nights, and holidays.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Knowledge and Skills:

• Requires reading, writing and oral proficiency in the English language.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Seasons Employees Enjoy:

• 401(k) Retirement Matching Plan
• Ability to experience our hotels as a guest through the Employee Travel program
• Highly competitive salaries and incentives
• Paid Sick Time Off
• Complimentary Employee Meals
• And much more!

We look forward to receiving your application!

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.