Part Time Overnight Bell/Door Attendant

Four Seasons; Boston (MA); On-site; USD 33,481 - 47,686; Part time

Benefits offered by this job

401(k) Retirement Matching Plan

Employee Travel program

Paid Sick Time Off

Complimentary Employee Meals

Job summary

Four Seasons in Boston is seeking a Part Time Overnight Bell/Door Attendant to join the Guest Service team. This role involves greeting guests, assisting with luggage, and providing information on hotel services and the local area. Candidates should have a passion for hospitality and the ability to work weekends and holidays. The position offers an hourly rate of $29.46 along with benefits like a 401(k) matching plan and employee travel experiences. If you are committed to delivering exceptional service, we'd love to hear from you.

Qualifications

• Requires reading, writing and oral proficiency in the English language.

Responsibilities

• Greets guests arriving by car or on foot and assists with luggage.
• Directs traffic and provides guest information.
• Handles guest interactions with professionalism and hospitality.

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor‑to‑ceiling windows with views across the city. Other amenities include The Wellness Floor, a five‑star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

The Opportunity

We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Guest Service team as a Part Time Overnight Bell/Door Attendant.

Responsibilities

• Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests.
• Unloads guest luggage from car, tags it and issues claim tickets to the guest. Directs hotel guests to the Front Desk for check‑in. Transfers luggage to the Bell Staff.
• Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
• Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in‑house events, etc.
• Ability to work weekends, nights and holidays.

Preferred Qualifications and Skills

• Requires reading, writing and oral proficiency in the English language.

Who We Look For

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences. If you're looking for a challenging and rewarding career in hospitality, and are passionate about delivering exceptional service to our guests, we'd love to hear from you.

Visa Requirements

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Seasons Employees Enjoy

• Hourly Rate: $29.46
• 401(k) Retirement Matching Plan
• Ability to experience our hotels as a guest through the Employee Travel program
• Highly competitive salaries and incentives
• Paid Sick Time Off
• Complimentary Employee Meals
• And much more!

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ’EEOC is The Law’ Information poster please visit https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.