Overnight Agent/Night Auditor - Hyatt LI

Remington Hotels; Town of Islip (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading hotel management company is seeking an auditor to maintain daily operations and provide front desk support at their New York location. The role involves ensuring accurate postings, managing guest experiences, and collaborating with the team. Candidates should possess a strong work ethic and the ability to work flexible hours.

Qualifications

• Focus on tasks despite interruptions.
• High work ethic and self-initiative required.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Perform daily audit functions and ensure accuracy in postings.
• Handle front desk duties including check-ins and reservations.
• Provide excellent customer service to guests.

Skills

Attention to Detail

High Work Ethic

Team Collaboration

Job description

Description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Pay: $23 Per Hour

Qualifications

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!