Overdose Prevention - Outreach Care Coordinator

Share; Washington (District of Columbia); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical & Vision

Dental

Life Insurance

Employee Assistance Program

Wellness Plan

401(k) with match

Résumé du poste

Share is seeking an Outreach Care Coordinator to provide client-centered street outreach for people experiencing homelessness, focusing on injury prevention and drug checking. The role will also offer housing navigation, referrals to health and social services, and flexible scheduling including evenings or weekends to meet client needs.

The position emphasizes trauma‑informed engagement, building trust with diverse communities, and maintaining program data for reporting.

Qualifications

• Two years’ experience working with people experiencing homelessness or related health challenges.
• Ability to build positive relationships with diverse populations.
• Ability to participate in program evaluation and reporting.

Responsabilités

• Provide injury prevention and mobile outreach services.
• Distribute supplies and naloxone per Health Department guidelines.
• Conduct residue drug checking and educate participants on overdose risk reduction.
• Maintain documentation and report data for grants and contracts.

Connaissances

Crisis intervention

Trauma-informed

Relationship building

Program evaluation

Crisis response

Outils

HMIS

Microsoft Office

Description du poste

Overview:Shareprovidesa wide range of services including street outreach, hunger response, emergency shelter, housing, and asset building to help people experiencing poverty, hunger, and homelessness move toward stability, housing, and self-sufficiency.

Our employees are at the heart of this work. Every role contributes essential skills, knowledge, andexpertiseto our mission and makes a meaningful difference in the lives of the people we serve. At Share, we value the unique strengths and potential each person brings, and we are committed to a workplace grounded in collaboration, inclusivity, growth, and opportunity.

If you are looking for meaningful work where your skills can make a real difference, we invite you to join our mission-driven team. Share offers a generous benefits package, including four weeks of PTO, a wellness program, a 401(k) with employer match, and health, dental, and life insurance.

DEI Statement:Share wants to be part of a community that brings about change. We are committed to actively working to dismantle racist systems, focusing on sustainable solutions to structural racism, police violence, and inequitable economic, health care, and education systems. It requires all institutions, including ours, to ask what more we can and should do to live our commitments to diversity, equity, and inclusion – and we must be brave enough to make changes.

EEO Statement:We value and are activelyseekingto create a diverse work environment because teams are stronger with different perspectives and experiences. We encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminateon the basis ofrace, gender, gender identity, gender expression, sex, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Shareare responsible formaintaininga work culture free from discrimination and harassment by treating others with kindness and respect.

Job Summary

Outreach Care Coordinator provides client-centered, trauma informed street outreach support and services to people experiencing homelessness toassistthe individual in achieving their goals. This includes housingassistance, providing basic needs/supplies, direct referrals for physical health, mental health, and substance abuse services, transportationassistance, benefitassistance, and providing information on where to access services throughout Clark County.The primary focus of this position is to provide injury prevention and drug checking services through low-barrier, participant-centered engagement. Injury prevention services include thedistribution of safer use supplies, naloxone, education on overdose prevention, infectious disease prevention, and referrals to health and social services. Drug checking services emphasize residue testing, providing participants withtimelyandaccurateinformationregardingtest results, and education to support informed decision-making.Outreach Care Coordinator will provide resources to improve the health and housing outcomes of unhoused persons.While injury prevention and drug checking are the primary responsibilities of this position, the coordinator will also provide outreach, housing navigation, and care coordination services to support participants and program operations as needed.This position will allow for flexible scheduling to meet the needs of clients and the facility and could include evening and weekend hours.

Knowledge, Skills and Abilities

Knowledge,Skillsand Abilities:Knowledge of challenges faced by those living in homelessnessSkilled in crisis intervention techniquesAbility to build positive and trusting relationships with diverse populations, particularly people experiencing serious and persistent mental illness and substance use disorderAbility toparticipatein program evaluationAbility toestablishand maintain professional working relationships with community members, business owners, funders, government officials, and law enforcementKnowledge of evidence-based injury prevention practicesKnowledge of infectious disease prevention strategies related to HIV, viral hepatitis, and sexually transmitted infectionsKnowledge of residue drug checking procedures and participant educationAbility to provide non-judgmental, culturally responsive services to people who use drugsAbilityto safely handle biohazardous materials and follow Universal PrecautionsAbility to collect, document, and report program data required by multiple funding sources

Summary of essential jobfunctionsand responsibilities

Summary of essential jobfunctionsand responsibilities:Provide comprehensive injury prevention services through mobile outreach and community-based service delivery.Distributeinjury preventionsupplies, naloxone, and otherwound care relatedmaterialsin accordance withthe Departmentof Health requirements.Conduct residue drug checking servicesincludingsample collection, residue testing, communicating results, and providing educationregardingoverdose risk reduction.Provide participants withaccurate, non-judgmental informationregardingresidue testing results and available health resources.Maintain drug checking supplies, testing equipment, inventory, and quality assurance procedures.Maintain documentation and reporting requirements related to injury prevention, drug checking, participant encounters, referrals, and grant performance measures.Identifyand implement innovative engagement strategies to reach currentlyunsheltered houseless community membersProvide trauma informed outreach and engagement services to people experiencing homelessnessAssistparticipants in linkage todesiredsupportive services and housing barrier reductionMaintain records and enter client engagement information into the HMIS database systemEnter andmaintainrequired injury prevention program data in Department of Health reporting systems and other applicable databases.Gather data and participant feedback todemonstrateoutcomes of programRespondto crisis situations as neededEngage community members and local businesses to problem solve ways to effectively engage with people experiencing homelessnessAttend staff meetings, workshops, andtrainingsAttend required Department of Healthtrainings, monthly Community Drug Checking Network (CDCN) meetings, and other grant-required meetings.Network in the social service community to betterassistparticipantsAssistwith development and implementation of injury prevention and drug checking policies, procedures, workflows, and quality improvement initiatives.Provide operational support and program coverage during staff absences to ensure continuity of injury prevention and drug checking services.Perform related duties as assigned

Minimum Qualifications

Minimum QualificationsTwo (2) years' experience working with people experiencing homelessness, substance use disorder, andvarioushealthchallengesKnowledge ofinjury preventionpractices andhave the ability toprovide high-qualitynon-judgmental servicesExperience working with people who use drugs and providing injury prevention or public health services preferred.Experience providing residue drug checking or willingness to complete required training.Knowledge of infectious disease prevention and overdose prevention practices preferred.Experience and ability to work with diverse communitiesPossess or be able to obtain CPR, blood borne pathogens, basic first aid certification, naloxone administration trainingAbility toutilizeMicrosoft OfficeSuite softwareHave or be able to easily obtain the skills to work with the HMIS databaseAbility to accurately collect,maintain, and report program data for multiple contracts and funding sources.Exhibit the ability to work as a collaborative and productive part of a teamMust have valid driver's license

Work Environment and Physical Demands

Work Environment and Physical Demands:The nature of work involves working with people living in homelessness, including streets, woods, and under bridges.Staff should be able to lift a minimumof 25lbs., be able to safely navigate steep terrain and drive large vehicles.Occasional first aid may involve exposure to blood and other bodilyfluids,and staff should be prepared to respond to opioid overdoses and administer naloxone.Staff will routinely handle injury prevention supplies and mayencounterused syringes and other biohazardous materials while providing mobile services. Employees are expected to follow Universal Precautions, agency safety protocols, and safesharpshandling proceduresat all times.Work may include operating mobile injury prevention services, transporting supplies, setting up community service locations, and supporting outreach activities in a variety of weather conditions.

What we offer

Mission driven work, focused on success for those we serve as well as the success of our staff.

• Kaiser Medical & Vision plans
• Guardian Dental
• Life Insurance and Employee Assistance Program
• WEX FSA and HRA
• Wellness Plan worth up to $900 per year
• a 401 K plan with a 4% match
• Opportunities for personal advancement, robusttrainings, and a People & Culture Newsletter to keep you informed.
• We also support several employee-led committees focused on building connections, fostering inclusion, and strengthening our workplace culture in support of Share's mission.

Potential new hires will require a background check, which could include

• Valid Driver's License/ Motor Vehicle record
• CriminalBackground History
• Sex Offender Registry
• OFCCP Registry
• Drug Testing

ADA/Accommodation statement

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwiseparticipatein the hiring process, please contact Becky West

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skillsrequired ofpersonnel so classified. All personnel maybe requiredto perform duties outside of their normal responsibilities from time to time, as needed.