Outsourcing Manager

ICON; Center Square (PA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Annual leave

Health insurance

Retirement planning

Global Employee Assistance Programme

Life insurance

Flexible country-specific benefits

Job summary

ICON Strategic Solutions is seeking an Outsourcing Manager in Center Square, PA to lead the contracting lifecycle for complex external vendor engagements and negotiate commercially sound agreements. You will partner with internal stakeholders and service providers to manage risk and ensure high-quality outsourcing decisions.

The role requires commercial acumen, independent operation, and strong communication skills to drive business outcomes in a sponsor-dedicated model with ICON’s global

Qualifications

• Bachelor's degree or equivalent; legal education or contract management experience preferred.
• Experience leading complex contract negotiations and managing vendor relationships.
• Strong knowledge of contract standards, risk allocation, budget structures, cost analysis, invoicing and reconciliation processes.
• Strong analytical and problem-solving skills with ability to identify risks and adjust negotiation strategies.
• Foundational knowledge of pharmaceutical/biotech/healthcare industry including GCP, GDPR, data privacy.

Responsibilities

• Lead contracting strategy and independently negotiate complex agreements.
• Manage contracts through full lifecycle: strategy, drafting, negotiation, execution, issue resolution, post-contract support.
• Partner with cross-functional stakeholders to align requirements and drive timely decisions.
• Identify risks and develop practical solutions supporting business objectives.
• Analyze vendor budgets, rate cards, payment terms, invoices and reconciliations to find cost-saving opportunities.
• Build and maintain strong relationships with vendors and internal stakeholders.

Skills

Contract negotiations

Vendor management

Risk analysis

Cross-functional collaboration

GCP/GDPR knowledge

Education

Bachelor's degree or equivalent

Job description

Outsourcing Manager

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a Outsourcing Manager at ICON, you lead the contracting lifecycle for complex external vendor engagements, partnering with internal stakeholders and service providers to negotiate commercially sound agreements, managing contractual and financial risk, and support compliant outsourcing decisions while maintaining high standards of quality.

What You Will Be Doing:

• Lead contracting strategy and independently negotiate complex agreements while balancing business objectives, commercial value, risk, and compliance requirements.

• Manage contracts throughout the full lifecycle, including strategy development, drafting, negotiation, execution, issue resolution and post-contract support.

• Partner with cross-functional stakeholders to align requirements and drive timely business decisions.

• Identify contractual, operational, and financial risks and develop practical solutions that support business objectives.

• Analyze and provide guidance on vendor budgets, cost structures, rate cards, payment terms, invoices, and reconciliations to identify discrepancies and cost-saving opportunities.

• Build and maintain strong relationships with vendors and internal stakeholders to support successful outsourcing outcomes.

Your Profile:

You would be a commercially minded professional with experience managing contracts, vendor relationships, and complex negotiations. You are comfortable operating independently, assessing risk, and partnering with diverse stakeholders to drive business outcomes.

Required qualifications and experience:

• Bachelor's degree or equivalent relevant experience; legal education or contract management experience preferred.

• Demonstrated experience leading complex contract negotiations and managing vendor and stakeholder relationships.

• Strong knowledge of contract standards, risk allocation, budget structures, cost analysis, invoicing, and reconciliation processes.

• Strong analytical and problem-solving skills with the ability to independently identify risks, adjust negotiation strategies, and make sound business decisions.

• Foundational knowledge of the pharmaceutical, biotechnology, clinical research, or healthcare industry, including GCP, GDPR, data privacy, and industry-standard contractual provisions.

• Exceptional attention to detail, organizational skills, and written and verbal communication skills.

• Ability to successfully manage multiple priorities in a fast-paced, highly collaborative environment.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.