Outside Yard Associate

Ace Hardware Corporation; Bowie (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Robbins Family Ace Hardware is seeking an Outside Yard Associate to assist with receiving, stocking, loading customers, and keeping outdoor lumber areas clean and organized. You will help maintain driveways, outbuildings, and stock areas while delivering friendly, proactive customer service.

The role emphasizes problem solving, a can-do attitude, and a professional appearance. Previous retail experience is preferred, and lifting up to 100 lbs is required.

Qualifications

• High School diploma or GED required.
• Formal retail experience preferred.
• Ability to lift up to 100 lbs and stand for long periods.

Responsibilities

• Assist customers with service and store navigation.
• Receive, stock, and maintain outdoor inventory and displays.
• Maintain end caps, signage, and ad merchandise.
• Operate forklift with proper training and follow safety rules.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma or GED

Tools

Forklift operation

Job description

Notice to Applicant about this Employer: You are applying

for a job with an independently owned cooperative member of Ace Hardware

Corporation, who operates this Ace Hardware store, not Ace Hardware

Corporation. The independent store owner

alone is responsible for and independently makes all decisions concerning

employment related matters, including hiring, firing, discipline, supervision,

staffing and scheduling. Ace Hardware Corporation

will not receive a copy of any applications submitted for this position, and

will have no control over interviews and/or hiring decisions, does not control

and is not responsible for the employment policies and practices of the

independent store owner. If hired, the independent store owner will be your

only employer. Ace Hardware Corporation is not the employer for this position.

The Ace Hardware trademarks, logos and designs are owned by Ace Hardware

Corporation and used by independent store owners under a license from Ace

Hardware Corporation.

Seeking candidate who is self motivated and organized and

able to work in summer heat and cold winter weather. Someone who sees problems

and finds solutions and can stay on task to complete all assignments in timely

manner.

General Summary

The Outside Yard Associate will assist in the receiving,

stocking, loading of customers and help maintain a clean and orderly display of

outside lumber inventory and overall cleanliness and organization of work

areas, out buildings, stock areas and driveways.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Provide a positive representation of Robbins Family Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Education/Training

High School or GED equivalent.

Experience

Formal retail experience preferred.

Physical Demands

Standing, walking, lifting (up to 100lbs) and climbing.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.