Outside staff attendant

Cedarwood Country Club; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Competitive pay

Job summary

Cedarwood Country Club in Charlotte, NC is hiring Golf Cart Outside Staff to ensure a smooth, enjoyable golfing experience for members and guests. You will greet guests, anticipate needs, maintain carts, and assist with loading bags while staying safety-conscious.

We value an enthusiastic, reliable team player who communicates well and can work varied shifts, including weekends, in an outdoor setting. Prior outdoor or customer service experience is a plus.

Qualifications

• Exceptional interpersonal skills with a passion for providing excellent service.
• Positive attitude, energy, and enthusiasm for engaging with members, guests and other staff.
• Must be proactive, observant, and able to anticipate member needs without being asked.
• Ability to engage in casual conversation while maintaining professionalism.
• Must be reliable, punctual, and demonstrate a strong work ethic and available to work different shifts as well as weekend days.
• Previous experience in customer service or outdoor positions is a plus, but not required.
• Must be able to work outdoors in various weather conditions.

Responsibilities

• Greet members and guests with a friendly and welcoming attitude.
• Anticipate needs and provide proactive service (water, umbrellas, etc.).
• Ensure golf carts are clean, stocked, and properly maintained.
• Be knowledgeable about the course and available amenities.
• Assist with loading/unloading bags onto carts in a courteous manner.
• Maintain clear communication with team members and supervisors.
• Adhere to safety guidelines while operating golf carts.

Skills

Interpersonal skills

Customer service

Proactive

Punctual

Team communication

Job description

We are seeking enthusiastic and personable individuals to join our team as Golf Cart Outside Staff. This role is pivotal in creating a positive and memorable experience for our members and guests. As part of our outside services team, you will be responsible for ensuring a smooth, enjoyable, and seamless golfing experience, with a focus on member attentiveness and proactive service. Your ability to anticipate needs and interact warmly with members will be key to success in this position.

Key Responsibilities:

Member Interaction: Greet members and guests with a friendly and welcoming attitude. Engage in conversations and build rapport with regulars and new faces alike, creating an inviting and relaxed atmosphere.

Proactive Service: Anticipate the needs of members before they ask. Whether it’s offering water, providing an umbrella on a rainy day, or assisting with their golf bag, take initiative to ensure a smooth experience from start to finish.

Golf Cart Maintenance: Ensure that golf carts are clean, stocked, and properly maintained at all times. Double-check carts for proper equipment, such as scorecards, tees, sand for divots and pencils, and ensure carts are charged and ready for use.

Course Familiarity: Be knowledgeable about the golf course layout and facility, and amenities to provide accurate information to members and guests. Offer assistance with directions or suggestions.

Assisting with Loading/Unloading: Assist golfers with loading and unloading their bags onto carts, ensuring that the process is efficient and courteous on the podium position.

Communication: Maintain clear communication with fellow team members and supervisors to ensure smooth operations and the highest level of service.

Safety and Cleanliness: Adhere to safety guidelines while operating golf carts, ensuring a safe and clean environment both for guests and team members.

Qualifications:

Exceptional interpersonal skills with a passion for providing excellent service.

Positive attitude, energy, and enthusiasm for engaging with members, guests and other staff.

Must be proactive, observant, and able to anticipate member needs without being asked.

Ability to engage in casual conversation while maintaining professionalism.

Must be reliable, punctual, and demonstrate a strong work ethic and available to work different shifts as well as weekend days.

Previous experience in customer service or outdoor positions is a plus, but not required.

Must be able to work outdoors in various weather conditions.

Ability to lift and carry golf bags, as well as maintain physical stamina throughout the shift.

Why Join Us?

Be a key part of creating exceptional experiences for golf members and guests.

Work in a vibrant, friendly environment with a supportive team.

Competitive pay and flexible scheduling with opportunity to advance.

If you’re passionate about golf, enjoy working outdoors, and love connecting with people, we’d love to hear from you! Apply today to become a valued member of our outside services team.