Outside Services Attendant - The National

ClubCorp, Inc.; Kansas City (MO); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a dynamic company in the hospitality and service industry as an Outside Services Assistant. This role is pivotal in providing top-notch customer service to Members and Guests, ensuring their golfing experience is enjoyable and seamless. You'll assist with loading bags, cleaning clubs, and providing essential information about the club's amenities and events. This position offers a unique opportunity to work in both indoor and outdoor environments, interacting with a diverse clientele. If you have a passion for service and a basic understanding of golf, this is the perfect role for you to thrive in a supportive team atmosphere.

Qualifications

• Experience in customer service is essential for this role.
• Basic knowledge of golf and etiquette is required.

Responsibilities

• Assist golfers by loading bags and cleaning clubs.
• Provide information about events and course conditions.
• Coordinate with golf operations staff for seamless service.

Skills

Customer Service

Golf Knowledge

Golf Etiquette

Education

High School Diploma or Equivalent

Job description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary:

The Outside Services Assistant is responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

Day-to-Day:

1. Assist golfers by loading bags, cleaning clubs, and preparing golfers for play ensuring all their needs are met and questions answered. Assist by giving suggestions on proper golf course etiquette.
2. Assist golfers after their rounds by cleaning clubs, delivering them to their cars as needed and checking in the golf carts.
3. Be knowledgeable about events at the Club, course conditions and any information that will be helpful to the Member/Guest, allowing them to enjoy the Club amenities and activities.
4. Assist and coordinate services with other golf operations staff such as range attendants, cart attendants, marshals/starters, etc. to ensure seamless and efficient service to Members/Guests takes place.
5. Must be able to interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.

About You:

1. Customer service experience. Basic Golf Knowledge and Etiquette.
2. You can be trusted to maintain the confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
3. You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.
4. High school diploma or equivalent.

Have more questions? Check out our Invited Jobs website for more details about Club Life, the Employee Experience, Company Benefits, and Our Culture.

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.