Outside Services Attendant at TPC Craig Ranch

ClubCorp, Inc.; McKinney (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Outside Services Assistant, where you'll provide exceptional customer service and create memorable experiences for Members and Guests. In this dynamic role, you'll assist golfers, maintain the cleanliness of facilities, and ensure a seamless service experience. Your contributions will directly enhance the enjoyment of all who visit. If you have a passion for customer service and a love for golf, this is the perfect opportunity to grow within a vibrant team dedicated to excellence.

Qualifications

• Customer service experience and basic golf knowledge required.
• Ability to maintain confidentiality and perform ethically.

Responsibilities

• Provide warm welcomes and assist golfers with their needs.
• Maintain cleanliness and organization of storage areas and golf cart fleet.
• Interact professionally with Members/Guests and resolve complaints.

Skills

Customer Service

Golf Etiquette

Teamwork

Attention to Detail

Education

High School Diploma or GED

Job description

McKinney, TX, United States

Trending

Job Info

• Job Identification 221017
• Locations 8000 Collin McKinney Pkwy, McKinney, TX, 75070, US
• Business Unit TPC Craig Ranch

Job Description

Responsible for providing the highest level of professionalism and customer service for our Members/Guests by conducting the Golf Operations outside services efficiently.

This position reports directly to the Director of Golf or Head Golf Pro with indirect reporting to other Golf Professionals and Assistants.

Position: Outside Services Assistant at TPC Craig Ranch

Key responsibilities include:

• Providing warm welcomes, creating memorable moments, and bidding farewell to Members/Guests by greeting them warmly and by name.
• Assisting golfers with loading bags, club cleaning, and preparing them for play, including offering golf etiquette suggestions.
• Maintaining cleanliness and organization of storage areas and golf cart fleet.
• Marshalling carts, assigning them to players, and tracking their usage.
• Helping golfers after their rounds by cleaning clubs, delivering them, and checking in carts.
• Promoting club events, informing about course conditions, and providing helpful information to enhance Members'/Guests' experience.
• Keeping the club storage areas and cart barn tidy and reporting any damages promptly.
• Ensuring practice areas are well-maintained and stocked.
• Maintaining cleanliness outside the pro shop and parking lot.
• Coordinating with other golf staff to ensure seamless service.
• Completing daily assignments to meet club standards.
• Proactively assisting Members/Guests and team members to deliver excellent service.
• Reporting and resolving Member/Guest complaints promptly.
• Interacting professionally with Members/Guests, accommodating last-minute requests.

Additional Expectations

• Performing various tasks as needed to support the team and operations.
• Adhering to all operational policies, standards, and procedures.
• Demonstrating teamwork and effective communication.
• Working efficiently under pressure, with attention to detail.
• Maintaining good conduct and safety habits.
• Participating in daily line-up meetings.
• Wearing a clean, professional uniform daily.

Minimum Requirements

• High school diploma, GED, or equivalent.
• Customer service experience, basic golf knowledge, and etiquette.
• Ability to maintain confidentiality and perform ethically.
• Comfort working outdoors and indoors, in varying weather conditions.