Outside Service-Twin Falls, ID (DOT10K)

Purcell Tire & Service Centers; Twin Falls (ID); On-site; USD 25,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Flex-Spending

Health Savings Account

401(k) with company match

Job summary

Role requires a valid driver's license, tire industry knowledge, ability to lift up to 100 lbs, and readiness for after-hours/on-call duties. Competitive hourly pay and benefits are offered.

Qualifications

• Tire brands, designs, and treads knowledge.
• Customer service principles and satisfaction evaluation.
• Mechanical knowledge of vehicles and repair tools.

Responsibilities

• Perform roadside tire service on commercial vehicles (scheduled hours and on-call).
• Perform tire service on customer sites.
• Inflate tires correctly for size and ply.
• Balance wheels using balancing machines and determine counterweights.
• Dismount and mount wheels; use lug wrenches and power tools.
• Replace valve stems and repair punctures.
• Maintain service vehicle and daily inspections.
• Keep truck stocked with tire accessories.
• Maintain professional relationships with customers.
• Maintain a clean shop and reflect company image.
• Embrace safety culture and perform duties safely.
• Regular attendance per schedule.

Skills

Tire industry knowledge

Customer service

Mechanical knowledge

Education

Driver’s License

Tire Industry Association CTS certification

Vendor-provided training

DOT medical clearance

MSHA training

Job description

Description

MISSION

To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques on customer property and roadside assistance calls.

ESSENTIAL DUTIES

• Perform roadside tire service on commercial vehicles (both scheduled hours and after hours on-call)
• Perform tire service on customer sites
• Identify and inflate tires correctly for the size and ply
• Place wheels on balancing machines to determine counterweights required to balance wheels
• Dismount wheels from trucks/equipment using lug wrenches and other hand and power tools
• Mount wheels onto trucks/equipment
• Replace valve stems and remove puncturing objects
• Repair tires that have been punctured
• Maintain service vehicle – daily inspections, oil changes, etc.
• Keep truck fully stocked with tire accessories
• Maintain positive and professional relationships with customers
• Maintain tools and related tire accessories
• Maintain a clean shop and truck to reflect the proper corporate image to the public
• Protect company assets
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

PAY AND BENEFITS

• Total Compensation Range: $18.00 - $40.00 per hour*
• Medical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match.

*Outside Service Technicians are compensated through a combination of hourly pay, daytime service commission, and night/weekend service commission. The listed range represents an estimated total of all compensation sources, listed as an hourly rate. Variables include relevant experience, certifications, geographic location, and willingness to participate in after-hours/on-call programs.

DRUG TESTING

Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.

Requirements

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

• Driver’s License Required: Yes
• Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training, DOT medical clearance, MSHA training (where applicable)

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s:

• Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
• Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.

Physical Requirements:

• Lifting, Carrying, Pushing, and Pulling up to 100 lbs
• Frequent standing, bending, kneeling, and crouching
• Working in hot and cold temperatures, both outdoors and indoors
• Working around dust, fumes, and loud noises