Outside Service Supervisor

Arcis Golf; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, mental health, dental, and vision insurance

Life Insurance

401(k) plan and match

Paid time off

Food & Beverage discounts

Golf benefits

Career Growth

Job summary

Arcis Golf is seeking an Outside Service Supervisor at Canyon Springs Golf Club to oversee outside service operations and ensure a positive experience for members and guests.

The ideal candidate will have supervisory experience in golf course operations, strong leadership and customer service skills, and knowledge of golf etiquette. Benefits include medical insurance, 401(k) matching, and golf benefits.

Qualifications

• Previous experience in a supervisory role, preferably in golf course operations.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Supervise the Cart barn and Bag drop area.
• Oversee the overall cleanliness of the golf cart fleet.
• Coordinate with the Golf Cart Mechanic for repairs.
• Train outside service staff on customer service best practices.

Skills

Strong organizational skills

Excellent customer service ability

Leadership skills

Knowledge of golf course etiquette

Job description

Club Location: Canyon Springs Golf Club - San Antonio, TX

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Outside Service Supervisor

Location: Canyon Springs Golf Club San Antonio, TX 78260

Canyon Springs Golf Club is seeking an organized and customer-focused Outside Service Supervisor to oversee the outside service operations, ensuring a seamless and positive experience for members and guests. The Outside Service Supervisor will play a key role in managing bag drop, golf cart fleet, and overall customer service on the course.

Responsibilities

• Supervise the Cart barn and Bag drop area, ensuring efficient and courteous handling of golf bags for members and guests.
• Supervise the Driving Range, ensuring efficiency and overall cleanliness of the practice area.
• Oversee the overall cleanliness of the golf cart fleet.
• Coordinate with the Golf Cart Mechanic to ensure carts are in proper working order.
• Assisting golfers, including loading and unloading golf bags, providing information on course conditions, and offering general assistance.
• Supervise and train outside service staff on customer service best practices.
• Manage the flow of golfers to the first tee, ensuring proper timing and coordination with the Pro Shop and Starter.
• Greet members and guests in a friendly and professional manner, addressing inquiries and providing assistance as needed.
• Handle member and guest requests promptly and courteously.
• Maintain clear communication with Pro Shop Staff, including Starters, Course Marshals, and Course Maintenance personnel.
• Collaborate with other departments to ensure a cohesive and enjoyable golf experience.
• Other Duties as assigned.

Qualifications

• Previous experience in a supervisory role, preferably in golf course operations.
• Strong organizational and leadership skills.
• Excellent customer service and communication abilities.
• Knowledge of golf course etiquette and pace of play standards.
• Ability to work flexible hours, including weekends and holidays.

Team Member Lifestyle Perks!

• Medical, mental health, dental, and vision insurance
• Life Insurance
• Accident & Critical Illness Insurance
• Pet Insurance
• Paid time off
• 401(k) plan and match
• Holiday pay
• Food & Beverage discounts throughout the portfolio
• Golf benefits
• Employee assistance program
• Career Growth
• Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.