Outside Service Operations Team Member

The Quarry at La Quinta; La Quinta (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Quarry at La Quinta in California seeks a dependable, service‑minded Outside Services Attendant to join our golf operations team. The role supports member experiences by managing carts, range setup, and daily guest service at the club.

Candidates should have a high school diploma, 1 year in golf club hospitality, strong communication, interpersonal skills, golf knowledge, stamina, and the ability to stand for long periods as part of a fast‑paced, safety‑conscious environment.

Qualifications

• High school diploma or equivalent required.
• Excellent oral communication skills.
• In-depth knowledge of the game of golf.
• Highly developed interpersonal skills.
• High level of stamina to stand for extended periods.
• Ability to read, write, and speak English effectively.
• Ability to solve practical problems and interpret instructions.

Responsibilities

• Golf Cart Fleet Management: maintain a fleet of carts, rotate daily, service batteries and tires, and ensure cleanliness.
• Range Management: set up in the morning, assist members and guests, organize range area, manage practice balls.
• Member Services: greet members and guests, assist with equipment and amenities, restock items as needed.
• Inventory of supplies: monitor tees, scorecards, pencils, towels, and bottled water.
• Communicate with maintenance and professional staff daily for proper setup.
• Maintain a neat and clean cart barn, staging area, and practice facility.
• Assist in special events with golf staff.
• Be well-groomed and in proper uniform; maintain punctual attendance.
• Uphold company values; promote teamwork and safety.
• Respond to member concerns in a friendly, timely manner; support internal/external customers.

Job description

Overview

The Quarry at La Quinta is seeking a dependable, service-oriented individual join our golf operations team as an outside services attendant. As a top 100 golf course, we hold exceptionally high standards to the service we provide.

What we are looking for:

An energetic, upbeat, service-oriented individual who strives to make the experience for the membership exceptional.

Experience Required

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• High school diploma
• 1 year experience in Outside Golf Club services or in Golf Club Hospitality.
• Excellent oral communication skills
• In-depth knowledge of the game of golf
• Highly developed interpersonal skills
• High level of stamina to work on feet for extended period

Language Skills:

Ability to read, write and speak English language effectively. Must be able to speak clearly and listen attentively to management and the club's Members. Ability to effectively present information and respond to questions from employees, members, and management.

Reasoning Ability & Adaptive Skills:

• Ability to solve practical problems.
• Ability to interpret a variety of instructions written, oral,
  diagram or schedule form.

Computer Skills:

• Working knowledge of timeclock systems
• The ability to efficiently learn and use new software programs.

Other Skills and Abilities:

• The employee is regularly required to drive a golf cart. The employee must be able to navigate the steering, braking and overall general maneuvering of an electric cart vehicle.
• Candidates must have a warm, friendly demeanor to make our members and guests feel at home.

Punctuality is important to the success of the staff operation, especially for opening procedures.
Leadership and integrity - candidates should lead by example in all aspects of their work, always being
courteous and respectful to others, and also representing the Quarry with professionalism at all times

Physical Demands:

• The physical demands described on the attached \"Physical Demands of Position\" chart are representative
  of those that must be met by an employee to successfully perform the essential functions Of this job.
  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
  functions.

Work Environment:

Primarily works in the Club's Cart Barn and Bag Storage. The noise level in these work environments is moderately quiet.

Essential Responsibilities

• Golf Cart Fleet Management - maintaining a fleet of 60 golf carts, daily rotation of carts to ensure proper usage, bi-monthly maintenance Of batteries and tires, and overall cleanliness and detailing Of all carts daily.
• Range Management - this includes setting up in the morning, assisting members and guests before the Start Of Play, making Sure the range is organized in a tidy manner, picking/ cleaning Of all practice balls daily, and breaking down everything before the end of the day.
• Member Services - greeting members & guests at their vehicles or in cart staging, engaging each member & guest with a smile and polite communication, assisting them in before heading to the range (clean up clubs, wet towels, etc.), meeting them at the turn to restock any items they need, greeting them after they finish.
• Inventory of supplies - you will be asked to monitor the inventory levels Of such items as tees, scorecards,
  pencils, towels, and bottled water to ensure that we do not nan out Of these frequently used items.
• Comrnunicate with the maintenance team and professional staff on a daily basis to ensure proper setup
• Maintain a neat, organized and clean area in the cart barn, staÅng area, and practice facility
• Assisting in the execution of speclal events With the golf professional staff
• Be well-groomed and in proper uniform.
• Regular and reliable attendance.
• Leadership - Maintain a positive, upbeat role, promote, and exemplify Company values and represents
  departmental objectives and interests to internal and external customers
• Member Service - Follow up on complaints, questions, and concerns; respond to internal/ external customer needs in a friendly, timely and efficient manner
• Teamwork - Develop and promote teamwork and cooperation among co-workers
• Safety - Comply With established safe work practices and attend to all safety-related training provided or made
  available by the Company.
• Performs other duties as required.