Outside Service Attendant (Retreat - Part Time)

Sea Island Company; Saint Simons Island (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking an Outside Service Attendant to enhance guest experiences at a premier golf retreat. This part-time role involves utilizing golf knowledge and communication skills to assist members and guests, ensuring a warm and welcoming atmosphere. Responsibilities include preparing golf carts, maintaining equipment, and providing exceptional service while adhering to company policies. The ideal candidate will thrive in a fast-paced environment, exhibit a positive attitude, and adapt to changing circumstances. Join a team dedicated to excellence and hospitality in a beautiful outdoor setting, where your contributions will make a real difference.

Qualifications

• Golf knowledge preferred; excellent communication skills required.
• Must be detail-oriented and able to manage competing priorities.

Responsibilities

• Stage and prepare golf carts for daily play prior to guests' arrival.
• Assist golf professionals in the operation of golf tournaments.
• Maintain cleanliness and organization in all work areas.

Skills

Golf knowledge

Excellent communication skills

Positive attitude

Detail-oriented

Ability to manage competing priorities

Education

High School Diploma or equivalent

Job description

Outside Service Attendant (Retreat - Part Time)

Job Category: Golf

Requisition Number: OUTSI008430

Posted: April 9, 2025

Employment Type: Part-Time

Location

Retreat
St Simons Island, GA 31522, USA

Description

Basic Job Function:

Use your golf knowledge, excellent communication, and guest relations skills to assist our members and guests when they arrive at the golf course. Promote the Sea Island legacy of warm, genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures.

Qualifications:

• Golf knowledge preferred
• High School Diploma or equivalent credentials preferred
• Excellent communication skills, both written and verbal
• Must be 16 years of age or older to drive a company golf cart
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members, and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail-oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

• Stage and prepare golf carts for daily play prior to the guests' arrival
• Store and clean clubs for all guests and members
• Assist golf professionals in the operation of golf tournaments and outings
• Assist in the transportation of golf clubs to other locations
• Learn the names and personally recognize our regular Guests and Members
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available, give information to admin support)
• Maintain cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attend all scheduled employee meetings and bring suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull, and walk for prolonged periods
• Must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• Ability to perform repetitive tasks with accuracy
• Ability to lift, carry, pull, and push up to 50 lbs. intermittently throughout a shift
• Ability to read, write, and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical, and fume hazards
• Maintain compliance with Company Resort Professional Image Policy

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities