Outside Salesperson

Reliance, Inc.; Twinsburg (OH); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Life and AD&D insurance

Disability coverage

EAP

PTO and holidays

Flexible Spending Accounts

Wellness incentives

Employee discount program

Community engagement

Sales incentive program

Job summary

EMJ is seeking an Outside Sales Representative to sell non-fabricated steel to industrial establishments, build and sustain customer relationships, and meet sales targets. The role requires regular in-person visits, market analysis, and coordination with internal departments to optimize service delivery.

This position emphasizes growing the customer base, introducing new products, and providing market insights. A valid driver's license and CRM/MS Office skills are essential for success.

Qualifications

• 2–5 years outside sales experience in steel/industrial sector preferred.
• Bachelor's degree preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency with CRM systems and Microsoft Office Suite.
• Valid driver’s license and reliable transportation.

Responsibilities

• Maintain and grow current customer base.
• Prospect and develop new business opportunities.
• Introduce new products and services to customers.
• Provide market information and product knowledge to clients.
• Prepare, negotiate, and administer contracts and formal quotes.
• Investigate and resolve customer complaints and issues.
• Maintain accurate sales records and mailfile information.
• Collaborate regularly with Inside Sales and other counterparts.
• Complete and submit expense reports and call logs.

Skills

Outside sales experience

Communication

Interpersonal skills

CRM proficiency

MS Office

Driver's license

Education

Bachelor's degree preferred

Tools

CRM systems

Microsoft Office Suite

Job description

Job Summary

Outside Sales Representative
Department: Outside Sales
Reports To: General Manager
FLSA Status: Exempt

Company Summary

EMJ is a leading supplier of Steel and Aluminum Bar, Tubing, and Plate to manufacturing

companies in North America and around the world. Our broad network of facilities,
superior inventories, extensive value-added processing capabilities, and world-class
technology enables EMJ to provide unsurpassed service to our customers.

Job Summary

The Outside Sales Representative is responsible for selling non-fabricated steel to industrialestablishments, developing and maintaining customer relationships, and meeting salestargets. This role includes regular in-person visits, market analysis, and collaboration with internal departments.

What We Offer

• Medical, dental, and vision coverage with affordable employee contribution rates.
• 401(k) plan with company match up to 4%.
• Life and AD&D insurance, short- and long-term disability coverage.
• Employee Assistance Program (EAP), including counseling, legal, and financial support.
• Paid Time Off (PTO) and 9 paid holidays.
• Flexible Spending Accounts for healthcare and dependent care.
• Wellness incentives and access to LiveHealth Online.
• Employee discount program with over 30,000 deals.
• Community engagement and volunteer opportunities.
• Quarterly sales incentive program rewarding gross profit growth and territory maintenance, in alignment with company goals.

Sales Incentive Program

As part of our commitment to rewarding performance, eligible Outside Sales
Representatives participate in a quarterly Sales Incentive Program. This program is
designed to align sales efforts with company goals of market growth and gross profit
improvement. Incentives are based on territory maintenance, gross profit growth, and
performance over historical averages. Specific incentive tiers and eligibility criteria are
outlined by the company’s sales management team.

Physical Requirements

Walk(Move, Traverse), Stand or Sit(Stationary position), Stoop, kneel, crouch, or Crawl(Position self(to), Move), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

Essential Job Duties

• Maintain and grow current customer base.
• Prospect and develop new business opportunities.
• Introduce new products and services to customers.
• Provide market information and product knowledge to clients.
• Prepare, negotiate, and administer contracts and formal quotes.
• Investigate and resolve customer complaints and issues.
• Maintain accurate sales records and mailfile information.
• Collaborate regularly with Inside Sales and other counterparts.
• Complete and submit expense reports and call logs.
• Attend specialized product and sales training sessi

Required Skills

Qualifications

• 2–5 years of outside sales experience, preferably in the steel or industrial sector.
• Bachelor's degree preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency with CRM systems and Microsoft Office Suite.
• Valid driver’s license and reliable transportation.

Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN