Outside Sales Representative (Base + Commission, W2)

West Shore Home; Muskegon (MI); On-site; USD 90,000 - 200,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

HSA with company match

Paid holidays and PTO

Employee Referral Program

Employee Discount Program

Paid training & growth

Job summary

West Shore Home is a technology-driven home improvement leader offering remodels in bathrooms, flooring, windows, and doors. The Design Consultant role is an in-home sales position focused on delivering a proven sales program to secure client agreements and drive revenue.

The role emphasizes using pre-set warm leads, attending weekly trainings, and working a rotating schedule to maximize sales opportunities, with uncapped commissions and a potential first-year income well into six figures.

Qualifications

• Experience in direct sales or customer-facing roles preferred.
• Strong communication and interpersonal skills.
• Ability to build rapport and close deals.
• Willingness to work a rotating schedule including evenings and weekends as required.
• Must have a valid smartphone and be able to log into company systems with two-factor authentication.

Responsibilities

• Deliver the West Shore Home sales method to secure customer agreements.
• Guide customers through a personalized one-call close sales process.
• Attend weekly team meetings and training workshops.
• Schedule and conduct in-home consultations with potential customers.
• Utilize warm, pre-set leads—no cold-calling or lead generation.

Skills

In-Home Sales

Customer service

Communication skills

Bilingual Spanish/English

Job description

Location: Grand Rapids, MI

Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday

Who We Are

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!

Position: Design Consultant

Purpose Of Position

An In-Home Sales Representative serves as the primary point of contact for all customers by delivering the West Shore Home sales method to secure customer agreements to purchase our products and services.

Key Role Accountabilities

• Follow a monthly rotating schedule:
• Weeks 1-2: Mon-Fri, available 9:00 AM-7:00 PM
• Weeks 3-4: Tues-Fri (9:00 AM-7:00 PM) & Sat (9:00 AM-2:00 PM)
• Sales appointments are about 2 hours each
• Attend weekly team meetings and training workshops
• Guide customers through a personalized one-call close sales process
• No cold-calling or lead generation- all leads are warm and pre-set. We want you to do what you do best- selling!

Compensation

• Competitive base salary
• Uncapped commission
• Annual Net Sales Bonus Program
• Expected first year income earnings up to $200K+

Benefits

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

Minimum Requirements

• The ability to quickly connect with anyone in an environment
• A competitive nature with a drive to succeed
• Valid Driver's License with a clean driving record
• Previous sales experience but we've also seen great success with recent grads and those from retail, hospitality, or customer-facing roles
• Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication

Military veterans and spouses are encouraged to apply.

Bilingual Spanish / English candidates with proficiency in English reading and writing are encouraged to apply.

Culture And Community

West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/

#GRCSales

Equal Employment Opportunity

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

All employees are subject to a pre-employment screening process including a background check and drug screen.

In addition, we will provide reasonable accommodations for qualified individuals with disabilities.