Outside Sales Representative

NEFCO; Westbrook (ME); On-site; USD 70,000 - 90,000; Full time

Job summary

NEFCO is seeking an outside sales representative to develop and manage established and new customers, selling products and services to meet sales and profitability goals. You will call on commercial construction job sites and contractor offices.

Daily travel in territory, maintain relationships, handle quotes with inside sales, use CRM, attend product training, and work with regional management to forecast activity.

Qualifications

• Fast-paced, high-pressure environment experience
• Proficient with NEFCO CRM and Microsoft Office
• Goal-oriented with integrity and urgency
• Excellent verbal and written communication skills
• Strong customer service and organizational skills
• Strong presentation, negotiation, and closing skills
• Reliable attendance and punctuality
• Self-motivated and able to work independently
• Valid driver’s license with clean record
• Degree preferred; industry experience may substitute
• 1–2 years in construction supply sales
• Experience with mechanical or electrical contractors is a plus

Responsibilities

• Travel daily in assigned territory to commercial sites and contractor offices
• Own customer relationships and service; assist with deliveries
• Regularly call on customers and prospects in an economical, systematic order
• Introduce new products; coordinate with vendor reps and NEFCO Sales Management
• Assist inside sales during the quote/order process
• Develop strong working relationships with inside sales team
• Follow up on quotes and assist with large opportunities
• Identify prospects using market intelligence and directories
• Use NEFCO CRM to record activities and follow up per guidelines
• Present catalogs and marketing literature to customers
• Understand spec sheets and submittal requirements for key jobsites
• Attend sales meetings and product trainings
• Assist with delinquent accounts as needed
• Develop and implement territory sales plans
• Attend periodic sales meetings with Regional Manager for forecasting
• Represent NEFCO professionally at all times
• Schedule flexibility; 6:00am start at jobsites; offices 5:00pm typical
• Review timecards and approve PTO
• Resolve customer issues and inquiries

Skills

Sales experience

Communication skills

Customer service

Time management

Organizational skills

Negotiation

Closing skills

CRM software

Microsoft Office

Driver's license

Self-motivated

Independent work

Construction industry knowledge

Education

Degree preferred

Tools

CRM software

Microsoft Office

Job description

Description

Job Summary: As a member of the NEFCO’s outside sales staff you will be responsible for developing and managing established in addition to new customers, by selling products and services that existing customers buy from NEFCO and prospecting for new customers to achieve sales and profitability goals. Candidate must be able to call on commercial construction job sites as well as contractor offices.

Description

Job Summary: As a member of the NEFCO’s outside sales staff you will be responsible for developing and managing established in addition to new customers, by selling products and services that existing customers buy from NEFCO and prospecting for new customers to achieve sales and profitability goals. Candidate must be able to call on commercial construction job sites as well as contractor offices.

Job Duties

• Daily rigorous travel in assigned territory to both commercial construction jobsites and contractor home offices
• Represent the Company professionally with Customers and prospects in your specified territory and specific account/jobsite assignments
• Primary owner of customer relationship with day-to-day customer relations and service; make special or emergency deliveries
• Regular frequency of quality sales calls to Customers and prospects in an economical and systematic order
• Introduce new products and make joint sales calls with Vendor Reps and NEFCO Sales Management
• Assist inside sales as necessary during the quote/order process
• Develop a strong and positive working relationship with inside sales team
• Demonstrate a strong sense of urgency in following up on quotes generated by inside sales staff
• Consult with Sales Management on large quote opportunities
• Share competitive information with the Inside Sales team to facilitate strong quoting activity
• Identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing customers, participating in industry organizations
• Use the NEFCO CRM system as a sales tool to record activities and facilitate transactional follow up in compliance with Company guidelines
• Utilize catalogs, brochures, and marketing literature to present to current and potential customers
• Demonstrate a competent understanding of spec sheets, submittal requirements for your customers on their key jobsites
• Attend sales meetings and product training sessions as required
• Assist in solving customer complaints, problems, and assist with delinquent accounts (as needed)
• Assist in the development and implementation of sales plans for the territory
• Attend periodic sales meetings with the Regional Manager to review forecasts and territory activities
• Always represent NEFCO in a professional manner
• Must be flexible in scheduling sales calls; Normal operating hours at commercial construction jobsites begin at 6:00am and home offices are typically open until 5:00pm
• Perform other duties inherent as an outside sales representative
• Review direct reports’ timecards, ensuring employees’ time is accurately recorded and complete.
• Approve employee timecards at the end of each period, prior to supervisor deadline.
• Work with employees to resolve errors (missing punches, adjustments, etc.).
• Review and approve PTO requests.

Requirements

Qualifications:

• Demonstrate strong ability to work in fast pace, high pressure environment
• Excellent technology skills and capability to adeptly operate NEFCO’s CRM software, as well as the Microsoft Office Suite
• Must be goal oriented, have personal integrity and a sense of urgency.
• Excellent verbal and written communication skills
• Strong customer service skills
• Must be organized with good time management skills
• Possess strong presentation, negotiation and closing skills
• Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
• Must be self-motivated and able to work independently to meet or exceed goals
• Must have a valid driver’s license; driver background check must show a record of sustained safe driving
• Degree is preferred (although industry experience may be considered in lieu of degree)
• 1-2 years of work experience (preferably in construction supply sales)
• The ideal candidate would have previous sales experience with mechanical or electrical contractors. Previous outside sales experience is also a plus.

Essential Functions

• Driving
• Converse verbally on phone and in person
• Identify and check written documents in mail and on computer
• Climb stairs, stretch and bend; traverse uneven terrain on jobsites