Outside Sales Representative

Nefco Corp.; Canton (MA); Hybrid; USD 65,000 - 105,000; Full time

Job summary

NEFCO is seeking an experienced outside sales professional to develop and manage existing and new customers, selling products and services across the NEFCO portfolio. The role requires daily travel to commercial job sites and contractor offices within the assigned territory.

You will own day-to-day customer relationships, schedule frequent sales calls, and collaborate with Vendor Reps and NEFCO Sales Management on larger opportunities.

Qualifications

• Demonstrate ability to work in fast-paced, high-pressure environments.
• Proficient use of NEFCO CRM and MS Office.
• Must be goal oriented with integrity and urgency.
• Excellent verbal and written communication skills.
• Strong customer service orientation.
• Organized with good time management.
• Strong presentation, negotiation and closing skills.
• Reliable with regular attendance and punctuality.
• Must have a valid driver’s license and clean driving record.

Responsibilities

• Travel daily in assigned territory to commercial job sites and contractor offices.
• Maintain day-to-day customer relationships and handle special deliveries.
• Make regular sales calls to customers and prospects.
• Introduce new products and coordinate joint calls with vendors and NEFCO Sales Management.
• Assist inside sales during quotes and orders.
• Develop strong working relationship with inside sales team.
• Follow up quickly on quotes generated by inside sales staff.
• Consult with Sales Management on large quote opportunities.
• Share competitive information to support strong quoting activity.
• Identify prospective customers via market data, directories and industry groups.
• Utilize NEFCO CRM to record activities and follow up in a timely manner.
• Utilize catalogs and literature to present to customers.
• Attend sales meetings and product trainings as required.
• Review and approve timecards and PTO for direct reports.

Skills

Fast-paced work

CRM proficiency

MS Office

Goal oriented

Verbal communication

Written communication

Customer service

Time management

Negotiation

Closing skills

Punctuality

Self-motivation

Valid driver’s license

Degree preferred

Education

Bachelor's degree preferred

Tools

NEFCO CRM

Microsoft Office

Job description

Description

Job Summary

As a member of the NEFCO’s outside sales staff you will be responsible for developing and managing established in addition to new customers, by selling products and services that existing customers buy from NEFCO and prospecting for new customers to achieve sales and profitability goals. Candidate must be able to call on commercial construction job sites as well as contractor offices.

Job Duties

• Daily rigorous travel in assigned territory to both commercial construction jobsites and contractor home offices
• Represent the Company professionally with Customers and prospects in your specified territory and specific account/jobsite assignments
• Primary owner of customer relationship with day-to-day customer relations and service; make special or emergency deliveries
• Regular frequency of quality sales calls to Customers and prospects in an economical and systematic order
• Introduce new products and make joint sales calls with Vendor Reps and NEFCO Sales Management
• Assist inside sales as necessary during the quote/order process
• Develop a strong and positive working relationship with inside sales team
• Demonstrate a strong sense of urgency in following up on quotes generated by inside sales staff
• Consult with Sales Management on large quote opportunities
• Share competitive information with the Inside Sales team to facilitate strong quoting activity
• Identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing customers, participating in industry organizations
• Use the NEFCO CRM system as a sales tool to record activities and facilitate transactional follow up in compliance with Company guidelines
• Utilize catalogs, brochures, and marketing literature to present to current and potential customers
• Demonstrate a competent understanding of spec sheets, submittal requirements for your customers on their key jobsites
• Attend sales meetings and product training sessions as required
• Assist in solving customer complaints, problems, and assist with delinquent accounts (as needed)
• Assist in the development and implementation of sales plans for the territory
• Attend periodic sales meetings with the Regional Manager to review forecasts and territory activities
• Always represent NEFCO in a professional manner
• Must be flexible in scheduling sales calls; Normal operating hours at commercial construction jobsites begin at 6:00am and home offices are typically open until 5:00pm
• Perform other duties inherent as an outside sales representative
• Review direct reports’ timecards, ensuring employees’ time is accurately recorded and complete.
• Approve employee timecards at the end of each period, prior to supervisor deadline.
• Work with employees to resolve errors (missing punches, adjustments, etc.).
• Review and approve PTO requests.

Requirements

Qualifications

• Demonstrate strong ability to work in fast pace, high pressure environment
• Excellent technology skills and capability to adeptly operate NEFCO’s CRM software, as well as the Microsoft Office Suite
• Must be goal oriented, have personal integrity and a sense of urgency.
• Excellent verbal and written communication skills
• Strong customer service skills
• Must be organized with good time management skills
• Possess strong presentation, negotiation and closing skills
• Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
• Must be self-motivated and able to work independently to meet or exceed goals
• Must have a valid driver’s license; driver background check must show a record of sustained safe driving
• Degree is preferred (although industry experience may be considered in lieu of degree)
• 1-2 years of work experience (preferably in construction supply sales)
• The ideal candidate would have previous sales experience with mechanical or electrical contractors. Previous outside sales experience is also a plus.

Essential Functions

• Driving
• Converse verbally on phone and in person
• Identify and check written documents in mail and on computer
• Climb stairs, stretch and bend; traverse uneven terrain on jobsites