Outside Sales Representative

Big Ass Fans; United States; Remote; USD 63,000 - 77,000; Full time

Job summary

Big Ass Fans is seeking an Outside Sales Representative for the Phoenix territory. You will travel to client facilities, assess needs, and recommend tailored HVAC solutions while building lasting relationships across the region.

The role requires extensive travel and a proactive, problem-solving mindset to drive growth and customer satisfaction. You will partner with inside sales and field teams to close deals and improve outcomes.

Qualifications

• Bachelor's degree or equivalent training and experience.
• Proven outside sales experience.
• CRM experience (Salesforce preferred).
• Willingness to travel and reside in Phoenix area.

Responsibilities

• Serve as the professional face of Big Ass Fans for all customers.
• Perform facility surveys and make customized product recommendations.
• Submit facility information and log interactions in CRM.
• Maintain communication with customers, inside sales, and field services.
• Generate meetings and opportunities with existing customers and leads.

Skills

Relationship building

Time management

Communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

CAD

Job description

Big Ass who?

We didn’t set out to start a fan company. We set out to solve a problem—workplace discomfort. (Sorry, HR, not your kind.) Facilities become furnaces during the summer, but businesses still expect peak performance and productivity. Without providing the basic human right of comfort, that’s just asinine. Seeing how overhead fans cooled California dairy cows begged a massive question for our founder. “Can a fan be made to revolutionize comfort for people?” he uttered. That’s when the HVLS Fan Company was born—with the first-ever patented high-volume, low-speed fan. But that name? BOR‑ing. And customers knew it. We kept getting calls asking, “Are you the guys who make those big ass fans?” Hell yeah we are. And Big Ass Fans was born, complete with our own cheeky donkey mascot, Fanny. Today, we don’t just move air, we transform experiences. Big Ass Fans deliver comfort where it counts. We build every product like lives depend on it. Because, turns out, they do.

Description

We didn’t set out to start a fan company. We set out to solve a problem—workplace discomfort. (Sorry, HR, not your kind.) Facilities become furnaces during the summer, but businesses still expect peak performance and productivity. Without providing the basic human right of comfort, that’s just asinine. Seeing how overhead fans cooled California dairy cows begged a massive question for our founder. “Can a fan be made to revolutionize comfort for people?” he uttered. That’s when the HVLS Fan Company was born—with the first-ever patented high-volume, low-speed fan. But that name? BOR‑ing. And customers knew it. We kept getting calls asking, “Are you the guys who make those big ass fans?” Hell yeah we are. And Big Ass Fans was born, complete with our own cheeky donkey mascot, Fanny. Today, we don’t just move air, we transform experiences. Big Ass Fans deliver comfort where it counts. We build every product like lives depend on it. Because, turns out, they do. Our success is a result of the Big Ass Fans team’s innovation. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. The successful candidate will bring passion, energy, and a “get it done” mentality to BAF and the industrial business and contribute in a meaningful way to realize the company’s full potential in the market.

Opportunity

The Outside Sales Representative (OSR) for the Phoenix territory plays a crucial role in making the world safer, healthier and more productive by ensuring our customers receive the best possible solutions tailored to their needs. Their in‑person presence and dedication to customer satisfaction help build trust and long‑lasting partnerships, driving the company’s success and growth. Picture this; you arrive at a customer’s facility, sporting BAF’s top swag, and get to provide a solution that provides comfort to their employees, increases their productivity, and their overall health - You are changing the quality of customers' lives! With a passion for making the world safer, healthier, and more productive, this role often requires extensive travel, averaging three days and two nights per week in hotels during busy periods. If you bring an energetic, positive attitude with a technical mindset who likes solving problems and developing lasting relationships, we want to hear from you!

Compensation Range

$70,000 Base Salary + Uncapped Commissions

Territory

Arizona state (must reside in the Greater Phoenix area)

What You'll Do

• Serve as the professional face of Big Ass Fans for all current and prospective customers.
• Perform facility surveys and make customized product recommendations for each customer.
• Submit all facility information and log all customer interactions in the CRM.
• Maintain constant communication with customers, the inside sales team, and field services/installers, and management.
• Ensure customer satisfaction through frequent post-purchase follow‑ups and account nurturing.
• Generate meetings and new opportunities with existing customers and leads.
• Respond to inside sales requests for visits promptly.
• Maintain a positive company image.

What You'll Bring

• Bachelor's degree preferred or equivalent training and experience
• Proven outside sales experience (industrial sales is a bonus)
• Proven ability to build and manage relationships, internally and externally
• Experience using a CRM (Salesforce preferred) - must be diligent in adding your notes from each visit
• Experience using CAD is a plus but not required; Familiarity with engineering blueprints and building plans is a plus
• Effective and efficient time management is a must; Demonstrate a strong follow‑through and ability to self‑manage multiple projects at once
• Must be flexible and self‑motivated with a strong work ethic
• Maintain a professional appearance and positive attitude
• Clean driving record
• Willing to drive and maintain a BAF‑branded company vehicle which may be a sedan, SUV or pickup truck
• Job is remote and requires a lot of drive time; must be able to be in the car for 3-5+ hours at a time and often 20 hours in a week
• Must be able to walk and stand continuously for up to 6 hours during large campus site visits, with periodic kneeling required for tasks such as floor‑to‑ceiling measurements
• Willingness to make overnight trips frequently
• Must reside in the designated sales territory

First 90 Days

Every Big Ass Fans Employee Works Towards The Company’s Growth Goals, And No Goal Is Successful Without a Plan. When You Kickstart Your BAF Journey With a Strong 90‑day Plan, You’ll Be Set Up For a Great First Day, Week, Month, Quarter And Beyond! Here’s a Snapshot Of The First 90 Days As a BAF Outside Sales Representative

Days 1-30

• Meet your peers and stakeholders you’ll be working with on a daily basis.
• Ensure a complete understanding of BAF’s products, software, and processes to perform your daily tasks.
• Ride‑alongs: Join Outside Sales professionals in what will be your local territory, and also travel to other teammates' territories to join their visits.
• Continuous learning on topics such as fan science, fan solution design concepts, fan model details, installation scope of work, electrical panel identification, and control systems.
• Ensure a complete understanding of BAF's products, software, and processes to perform your daily tasks.

Days 31-60

• Additional ride‑along trips on the first and third weeks of December.
• Join BAF's Sales Conference, located at our Headquarters in Lexington, KY from December 7th through 11th.
• Holiday shutdown from December 24th through January 3rd.

Days 61-90+

• Begin conducting independent sales meetings.
• continue learning BAF technical details relating to products, installation, and design principles.
• Be able to create high‑quality Speclab airflow models for any facility.
• Primary metrics: Overall Sales & Proactively Generated Opportunities.
• Provide accurate recommendations while minimizing installation change orders.

The Interview Process

• Video Screen: Show us your cool skills! This will be a one‑way video screen that goes through several questions for you to answer, leaving you a certain amount of time to respond. First time doing one of these? Be yourself! Some say it helps to settle your nerves by picturing the camera in its underwear.
• First Conversation: You’ll be speaking with a BAF Recruiter! Here, you’ll discuss the opportunity more in‑depth, and talk through any questions you have, as well as cover any details that didn’t come out in the video screen.
• Hiring Manager Interview: This will be a virtual interview with the Outside Sales Supervisor and Director of Outside Sales (you get to see their face and they will even talk back to you this time!) In this conversation, you’ll go through all of the in‑depth details of the position, going over the day‑to‑day operations, and learn about the role’s KPIs.
• Assessment: You'll complete an online assessment to help us better understand your sales strengths and potential.
• In‑Person interview: If you