Outside Sales Representative

Charter Communications; Chicopee (MA); On-site; USD 30,400 - 50,400; Full time

Job summary

Spectrum is hiring an Outside Sales Representative to connect with communities and promote our high‑speed data and communication services. The role emphasizes face‑to‑face engagement, needs analyses, tailored proposals, and a strong focus on customer satisfaction.

Expect a competitive base salary plus incentives, with total compensation opportunities exceeding $100,000 for top performers. A vehicle and flexible schedule enabling evenings/weekends are required.

Qualifications

• Education: High School Diploma or equivalent.
• Strong communication skills in English (spoken and written).
• Ability to read, write, speak, and understand English.
• Willingness to travel to assigned territories and work non-traditional hours.

Responsibilities

• Acquire new residential customers by visiting assigned leads and introducing Spectrum's offerings.
• Conduct needs analyses to tailor product recommendations for each prospective customer.
• Present sales proposals that align with customer needs and Spectrum's solutions.
• Complete all required sales documentation accurately (dispositioning, order entry, reporting).
• Participate in sales meetings and training to support team goals and development.
• Achieve monthly sales targets across high‑speed data, mobile, landline, and video services.
• Monitor competitors' activities within your territory and communicate insights to your manager.

Skills

English language proficiency

Interpersonal skills

Needs-based selling

Drive and ambition

Ability to travel locally

Proficiency with computers/devices

Availability evenings/weekends

Independent work ethic

Valid driver's license

Education

High School Diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face‑to‑face interactions with prospective customers, expanding access to high‑speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum's growth and customer satisfaction.

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

How You’ll Make an Impact

• Acquire new residential customers by visiting assigned leads and introducing Spectrum's offerings
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum's solutions
• Complete all required sales documentation accurately, including dispositioning, order entry and reporting
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high‑speed data, mobile, landline phone and video services
• Monitor competitors' activities within your territory and communicate relevant information to your manager

Working Conditions

• Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
• Minimal time in an office environment
• Exposure to moderate noise levels

Physical Requirements

• Travel door to door for extensive periods through local communities
• Be able to lift and transport 10‑20 pounds

What You’ll Bring to Spectrum

Required Qualifications

Education

• High School Diploma or equivalent work experience

Skills

• Ability to read, write, speak and understand English language
• Engaging interpersonal skills
• Ability to listen, formulate needs‑based sales strategies, and articulate pitches to sell products and services
• A passion to succeed and strong personal drive to sell to prospective customers
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities
• Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set‑top converters, and wireless devices)
• Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
• Ability to work independently with little or no supervision
• A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

• 2+ years sales or relevant work experience

Skills

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
• Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

The base pay for this position generally is between $30,400.00 and $50,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive‑based compensation such as bonuses. In addition, this position has a commission earnings target starting at $65,000.