Outside Sales Account Manager - Plumbing & HVAC

DSG Supply; Lansing (MI); On-site; USD 38,000 - 133,000; Full time

Benefits offered by this job

Employee owned (ESOP)

Training and development opportunities

Competitive compensation packages

Paid Time Off (PTO)

Medical, dental, and vision insurance

Health Savings Account (HSA) with ER

Job summary

DSG Supply is seeking a Plumbing & HVAC Outside Sales Account Manager for the Lansing, MI area. You will promote DSG products and services to contractors and industrial accounts, ensuring customer satisfaction and strong relationships.

The role includes travel, collaboration with Inside Sales, new business development, and optimizing orders while leveraging the ESOP environment and growth opportunities. Compensation combines base pay with variable commissions.

Qualifications

• High School diploma or equivalent; postsecondary degree is preferred.
• Valid driver's license and acceptable driving record.
• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of Plumbing & HVAC products.
• Strong sales skills, with a proven track record of successful territory development.
• 3-5 years of sales experience.
• Excellent time management skills.

Responsibilities

• Travel up to 125 miles to establish and maintain key customer relationships with strong service.
• Collaborate with Inside Sales to drive territory growth and satisfaction.
• Develop new customer opportunities and accounts.
• Promote and demonstrate new products and marketing programs.
• Coordinate with Branch Manager on product demand changes.
• Facilitate ordering: process orders, handle returns, and fix issues.

Skills

Sales skills

Territory development

Customer relationships

Time management

Organization

Attention to detail

Product knowledge

Education

High school diploma

Postsecondary degree preferred

Tools

DSG Web Commerce

Plumbing & HVAC software

Job description

Salary Range: This position is eligible for our Account Manager Commission Program, which includes a general range of salary and total compensation (salary + commission and accelerator) that varies based on assigned accounts and the total GP$ associated with those accounts.

• Base Salary Range: $37,500-$133,125
• Base Commission: Earned monthly on paid gross profit dollars (GP$) above the threshold.
• Accelerators: Earned quarterly based on meeting specific goals, with payouts on all paid GP$ above the threshold once goals are met.

DSG is seeking an Plumbing & HVAC Outside Sales Account Manager for our Lansing, MI area. As an Outside Sales Account Manager, you will actively promote DSG products and services to both contractors and industrial accounts and assure customer satisfaction in order to maintain and build strong business relationships with our customers, partners, and communities.At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we’ve delivered more than supplies, we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

A Typical Day in the Life of an Plumbing & HVAC Outside Sales Account Manager at DSG:

• Travel up to 125 miles of branch to establish, manage, and maintain strong customer relationships and accounts by providing stellar customer service, including responding to and calling on customers as necessary
• Work with our Inside Sales Associates to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth
• Seek and develop new customer opportunities and accounts
• Introduce, promote, and demonstrate new products and marketing programs
• Correspond with Branch Manager and Purchasing Agents on changes in product demands
• Act as a facilitator for the customer ordering process, including: processing all types of customer orders, correcting orders, responding to open order and back order inquiries, responding to customer requests for product returns, and suggesting changes for improving the overall order process

A Successful Plumbing & HVAC Outside Sales Account Manager Typically Has:

• A high School diploma or equivalent; postsecondary degree is preferred.
• A valid driver’s license and acceptable driving record (required).
• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of Plumbing & HVAC products.
• Strong sales skills, with a proven track record of successful territory development.
• 3-5 years of sales experience.
• Outstanding organizational skills and the ability to multitask in order to effectively prioritize and manage workflow.
• A strong attention to detail and ability to follow-through/follow-up.
• A general understanding of Plumbing & HVAC software and programs to help customers with designs and rebates.
• Familiarity with DSG Web Commerce and the ability to instruct customers on its uses.
• Excellent time management skills.

At DSG, We Offer Benefits Built for You:

• We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
• We offer competitive compensation packages based on your experience and potential.
• You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution, among many others.
• We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (FSA).
• Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
• You will receive a discount on all DSG-supplied products.
• We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.