Outside Sales Account Manager

Socket.dev; Milwaukee (WI); On-site; USD 55,000 - 90,000; Full time

Job summary

Stauffer Glove and Safety is seeking a sales professional to drive market share in the Milwaukee region. The role entails developing new customers and expanding product lines, while maintaining service for existing accounts and coordinating with cross-functional teams.

The candidate will manage renewals, provide product training, and support vending services onsite. Strong communication, organization, and CRM experience are essential.

Qualifications

• Requires minimum high school diploma or GED; bachelor degree preferred.
• 0–5 years of sales experience in safety, industrial, or MRO sectors.
• Proven ability to grow market share in large metropolitan regions.
• Strong understanding of safety products and services.
• Excellent communication, time management, and interpersonal skills.
• Experience with CRM systems and valid driver’s license.

Responsibilities

• Meet sales goals for the territory via new customer growth or product introductions.
• Prospect new customers and establish buying cycles and relationships.
• Serve existing national accounts in the local region.
• Manage and support existing and new customers in the territory.
• Prepare and present sales information to customers.
• Coordinate bid information and after-sales service agreements.
• Coordinate renewal activity and pricing for customers.
• Provide onsite support for vending services and troubleshooting.
• Collaborate with service/operations to secure orders and delivery dates.

Skills

Business acumen

Urgency

Ambiguity tolerance

Customer focus

Organization

Negotiation

Core values

Education

High School diploma or GED

Bachelor’s degree in business or related field

Tools

CRM systems

Job description

Summary/Objective

This position is responsible for executing the sales strategy, which includes establishing and developing the regional market share in the assigned territory. Responsible for driving new sales growth in assigned territory with new and existing customers. Successfully partner with Regional Branch and Customer Service teams to support all customer needs.

Essential Functions

• Responsible for meeting established sales goals for assigned territory either through new customer sales growth or introduction on new products and services to grow sales existing customers.
• Actively prospective for new customers and establish buying cycles, customer needs, and create a customer supplier relationship with potential customers within the local region.
• Collaborate with National Accounts Manager to service existing National Account locations within the local region.
• Manage and provide service to all existing and newly established customers in assigned territory.
• Prepare sales information for customers.
• Partner with cross-functional teams to generate any requested sales information for customers; including coordination of bid information for new accounts.
• Coordinate renewal activity for existing customers. Including but not limited to negotiating pricing, providing technical specifications on products and identifying service agreements to support “after-sales” support.
• Responsible for coordinating and collaborating with cross-functional teams on all Vending services for existing and new customers within the territory. Provide onsite customer support for vending services including implementation, product refills, onsite troubleshooting.
• Collaborate with customer service and operations to secure and place orders, including delivery dates and inventory levels for fulfillment.
• Provide product training and conduct seminars and surveys for customers.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Strong business acumen; is aware of how strategies and tactics work in the market place and is up-to-date about current and future trends, technologies, product information and knows the competition.
• High sense of urgency and drive for results.
• Ability to successfully deal with ambiguity and is comfortable with risk and uncertainty.
• Strong Customer Focus; is dedicated to meeting the expectations and requirements of the customer, and the ability to effectively build relationships.
• Highly organized and manages work with minimal oversight
• Ability to negotiate; is skillful in tough situations, able to win concessions without damaging relationships and gains trust quickly.
• Adheres to an appropriate and effective set of core values and acts in line with those values.

Work Environment

• This job operates in a professional office environment and operates in manufacturing environments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• This job operates in a professional office and will use routinely standard office equipment such as computers, phones, photocopiers and tablets. This position will require onsite visits to customers which primarily are industrial and manufacturing and will be required to wear necessary PPE while visiting customers. These environments may differ based on the customers manufacturing environment; which could be dirty, dusty, lighting and flooring may change.
• Must be able to lift up to 50lbs independently, which includes carrying or transporting product/samples to customers. Must be able to stand, stoop, bend and kneel when providing services to Vending Machines.
• Must be able to sit for long periods of time and travel/drive for extended hours in a vehicle including highway and local travel.

Position Type/Expected Hours of Work

This is a salaried exempt level position that is expected to work during the business normal business hours; Monday through Friday, 7:30 a.m. to 4:30 p.m. However, based on the needs of the customers and travel required for the territory these hours may vary.

Travel

Must be able travel daily to assigned geographic territory; 25% of the time travel overnight to service assigned territory or attend regional sales meetings, trade conferences, and continued education.

Required Education and Experience

• Minimum High School degree or GED equivalent.
• Minimum of 0-5 years of sales experience in the Safety distribution, Industrial distribution or MRO industries.
• A demonstrated record of success growing, managing, and maintaining a substantial client base in large metropolitan regions.
• A demonstrated ability of gaining market share in an underperforming or new territory.
• A sound understanding of the principles of safety products and services.
• Excellent communication, time management, organizational and interpersonal skills.
• Previous experience with CRM systems.
• Must have a valid driver’s license.

Preferred Education and Experience

• Preferred advanced education degree, including but not limited to, Bachelor’s degree in business or related field; or combined Associate’s degree with 5 or more years’ experience in safety distribution related industry.

Additional Eligibility Qualifications

None required for this position.

Work Authorization/Security Clearance

Not applicable for this position.

AAP/EEO Statement

Stauffer Glove and Safety is an EEO/AA/Female/Minority/Veteran/Disability Employer - See more at: http://www.StaufferSafety.com/careers/

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.