Outside Sales Account Manager

Michelli Weighing & Measurement; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Michelli Weighing & Measurement in Jacksonville, FL is seeking an Account Manager to manage a portfolio of client accounts in the Industrial Weighing and measurement sector.

You will drive sales growth, develop strong client relationships, negotiate scope and pricing, and coordinate with sales and operations to increase market share.

The role involves creating quotations, using CRM daily, meeting sales goals, and supporting installation and field information.

Qualifications

• Minimum 3 years of experience in technical/industrial sales.
• Excellent verbal and written communication skills.
• Strong proficiency in MS Office or Google Suite and familiarity with industry-specific software.
• Detail oriented with strong organizational and project management skills.
• Electrical and mechanical aptitude, basic understanding of electronic and mechanical concepts.

Responsibilities

• Manage a portfolio of client accounts with high levels of customer satisfaction and retention.
• Identify and develop new business opportunities through warm calling and networking.
• Negotiate service scope and pricing to secure profitable accounts.
• Develop strategies with sales and operations to increase market share and drive revenue growth.
• Perform daily sales, marketing, and follow-up activities to generate sales of industrial scales, weighing systems, laboratory balances and force measurement equipment.
• Create sales quotations based on understanding of customer needs and/or in response to RFPs/RFQs.
• Use a CRM system and company specific apps/tools to log customer visits, quotes, and data.
• Meet sales goals set forth by the Regional Sales Manager.
• Routinely report on the status of accounts and transactions.
• Follow up on sales leads.
• Understand and comply with Corporate Quality Management System objectives.
• Be a source for information from the field relating to safety, products, competitors, markets, etc.
• Attend sales training sessions.
• Participate in the on-call rotation for salesmen.
• Occasionally assist service personnel with installation.

Skills

Technical/industrial sales

Customer relationship management

MS Office / Google Suite

Tools

CRM system

Company apps/tools

Job description

We are seeking a dynamic and motivated Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, driving sales growth, and developing strong relationships with clients in the Industrial Weighing and measurement sector.

Duties

• Manage a portfolio of client accounts, ensuring high levels of customer satisfaction and retention
• Identify and develop new business opportunities through warm calling and networking
• Negotiate service agreement scope and pricing with clients to secure profitable accounts
• Work closely with the sales and operations team to develop strategies for increasing market share and driving revenue growth
• Perform daily sales, marketing, and follow-up activities to generate sales of industrial scales, weighing systems, laboratory balances and force measurement equipment
• Create Sales Quotations based on understanding of customer needs and/or in response to RFPs/RFQs
• Use a CRM system and company specific apps/tools on a daily basis to log customer visits, quotes, and other relevant sales data
• Meet sales goals set forth by the Regional Sales Manager
• Routinely report on the status of accounts and transactions
• Follow up on company provided or factory provided sales leads
• Understand and comply with Corporate Quality Management System objectives and processes
• Be a source for information from the field relating to safety, products, competitors, markets, etc.
• Attend sales training sessions
• Participate in the on-call rotation for salesmen
• Occasionally assist service personnel with installations

Skills

• Minimum 3 years of experience in technical/industrial sales
• Excellent verbal and written communication skills, with the ability to interact professionally with clients, internal teams, and external stakeholders
• Strong proficiency in MS Office or Google Suite and familiarity with industry-specific software
• Results-driven with a strategic mindset and strong business acumen
• Detail oriented with strong organizational and project management skills
• Electrical and mechanical aptitude, basic understanding of electronic and mechanical concepts
• Ability to read and understand sales equipment specifications and basic technical manual procedures
• Strong problem-solving skills and a proactive approach to addressing challenges

Other Requirements

• Ability to pass a Pre-Employment Background Screen
• Be a positive company brand representative and exemplify the values of integrity, initiative, teamwork, quality, leadership, accountability
• Perform all job duties SAFELY including ability to lift and walk 50 feet with 50 pounds
• Work outdoors in cold and hot temperatures